Assistant Manager :Sales Technical Expert

TYCH is a well-established and experienced, black female owned generalist recruitment agency. We have the experience and expertise to make your business our business and aid you in taking your company to the top, no matter the sector. Professional, dedicated and passionate about what we do and about what you do, we take it upon ourselves to immerse ourselves in your company culture in an effort to better understand what your needs may be.KEY PERFORMANCE AREAS: Completing and managing Parts Recovery Requests issued by TMC or TSAM QAD within the required target timing. Completing and managing Parts Test Requests issued by TMC or TSAM QAD. Support of Technical Managers & Regional Technical Managers when Pre-Delivery Corrections, Technical Investigations or Field Actions are required. Work on vehicles in a workshop facility when required. To function in a team and support fellow members in a technical environment.

QUALIFICATIONS AND EXPERIENCE:

N5/NQF 5 level qualification (240 credits - level 8 framework) in Mechanical Engineering and relevant qualifications OR Trade Test Diploma (Technical Diploma) - Qualified Technician - Trade test passed in both theory and practical + Team GP 2 / Diagnostic level or higher Working experience as a qualified technician (Toyota dealer would be an advantage). Diagnostic fault finding and electrical fault tracing & repair Use of all diagnostic measuring equipment Accurate recording of investigation information Computer experience in Microsoft Office.

COMPETENCIES:

Accurate Information gathering and analysis. Awareness and commitment to our mission. Awareness of situations and decisiveness. Communication and sharing of mid-to-long-term plans. Creation of innovation vision. Establishing framework and systems for organizational review. Feedback of evaluation and long-term development of others. Strategic review of work methods. Negotiation and good communication. Relationship building. Motivating & Integrating.