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Technical Manager

Full-time

Riseup Management

Minimum Requirements:
  • Relevant degree or diploma + trade test (in relevant trade).
  • Minimum 15 years related experience and/or training related to the GET business. Preferably OEM experience in a middle to senior management role.
  • MS Office – Proficiency in Outlook, Word, PowerPoint. MS Projects and Excel.
  • Pass and maintain mine medical fitness test.
  • Strong knowledge of mining equipment maintenance, diagnostics and technical support processes.
  • Proven leadership and people management experience.
  • Valid driver’s licence (car / feul allowance).
  • Benefits included such as medical aid etc. 
Key Responsibilities:
  • Provide technical support across all mining products, ensuring high levels of equipment reliability and customer satisfaction.
  • Ensure that PIR and PAR data are comprehensive, accurate, and submitted within required timelines.
  • Support TSA and provide timely feedback to relevant stakeholders.
  • Monitor and analyze key performance indicators, including Equipment Availability (EA), Mean Time to Repair (MTTR), and Mean Time Between Failures (MTBF), ensuring monthly targets are achieved.
  • Conduct and oversee machine inspections, ensuring compliance with maintenance standards and performance targets.
  • Coordinate and manage new machine commissioning activities, ensuring all required data is accurately captured and reported.
  • Lead and monitor the implementation of CSI initiatives to enhance product performance, reliability, and operational efficiency.
  • Ensure warranty-related KPIs are achieved through effective management of warranty claims, investigations, and corrective actions.
  • Serve as the primary technical liaison between field operations and manufacturing facilities, facilitating communication, issue resolution, and product improvement initiatives.
  • Drive operational excellence, accountability, and continuous improvement to support corporate performance and profitability objectives.
  • Collaborate closely with supervisory and operational teams to achieve business goals, improve equipment performance and deliver exceptional customer support.
Vacancy posted 3 days ago
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