Sales Coordinator/Assistant

Location: Johannesburg

 
A highly organized, assertive, and detail-oriented Sales Coordinator / Assistant is required to support the Sales Manager and sales team. This role focuses on administration, reporting, follow-ups, task management, and ensuring that all sales-related functions are completed accurately and on time.
This is not a sales role. The successful candidate will act as the Sales Manager’s key support person, coordinating activities, tracking performance, and ensuring accountability within the sales department.

 
Key Responsibilities

• Provide administrative and executive support to the Sales Manager.
• Monitor and track sales team activities, deadlines, and outstanding tasks.
• Follow up with sales staff to ensure quotations, customer requests, and action items are completed timeously.
• Allocate and monitor tasks as directed by the Sales Manager.
• Compile and distribute daily, weekly, and monthly reports.
• Analyse sales data and highlight outstanding actions, trends, and areas of concern.
• Maintain sales trackers, customer databases, and reporting systems.
• Prepare meeting agendas, minutes, and action lists.
• Ensure accurate record-keeping and filing of sales documentation.
• Liaise with internal departments to ensure customer requirements are fulfilled.
• Assist in managing the Sales Manager’s diary, meetings, and priorities.
• Monitor staff productivity and provide feedback to management regarding outstanding tasks and commitments.

  Minimum Requirements

• Grade 12 (Matric).
• Relevant qualification in Administration, Business Management, or a related field will be advantageous.
• Minimum of 3 years’ experience in a senior administrative, coordinator, or Personal Assistant role.
• Advanced Microsoft Excel skills.
• Strong report-writing and data analysis abilities.

Skills & Competencies

• Exceptional attention to detail.
• Strong organizational and administrative skills.
• Excellent reporting and analytical abilities.
• Ability to manage multiple priorities simultaneously.
• Confidence in following up and ensuring accountability for outstanding tasks.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Professional, proactive, and solution-driven approach.
• High level of accuracy and attention to detail.
• Strong time-management and coordination skills.

  Advantageous

• Experience supporting senior management.
• Experience within a steel, manufacturing, distribution, or wholesale environment.
• Experience with ERP systems, CRM systems, and sales reporting.
• Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting dashboards.

  Ideal Candidate Profile

• The ideal candidate thrives in a structured and organized environment and has a strong focus on accountability. This individual will be highly detail-oriented, enjoy working with reports and systems, and be confident in following up with staff to ensure commitments are met. The ability to keep a busy sales department organized and ensure that all tasks are completed effectively is essential.