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- ...the payment correspondence Ensure that service level agreements are adhered to and that... .... Adhere to the standard operating procedures when communicating with clients... ...claims system. Adhere to the Treating Customers Fairly principles. Make recommendations...
- ...providing necessary information to underwriting head to conclude underwriting requirements. WHAT WILL YOU DO? Ensure that agreed service levels are adhered to – with the aim to continuously improve, Support the retention of existing clients and securing new...
- ...leadership experience, preferably in luxury hospitality or resort operations. ~ In-depth knowledge of hospitality accounting systems (e.g... ...mindset with hands on operational approach. ~ Strong service orientation and understanding of luxury guest expectations....
- ...WHC provides Faculty with a legal framework within which to operate the research and other activities necessary to support its academic... ...objectives In addition, WHC offers a range of products and services to Academics POSITION INFO: Main purpose of the job: ~...
- ...WHC provides Faculty with a legal framework within which to operate the research and other activities necessary to support its academic... ...objectives. In addition, WHC offers a range of products and services to Academics POSITION INFO: Main purpose of the job: ~...
- ...a manner that is in line with excellent service delivery to meet the client’s contractual... ...experience Skills ~Customer service orientation ~Oral and written communication... ...with the weekly focus agenda set by the Operations Managers Ensure regular feedback is...
- ...critical link between strategic planning and operational execution, ensuring sustainable... ...seeks opportunities for innovation and service excellence within the portfolio. This role... ...financial, market share, innovation, and customer metrics. Drive a data-driven approach...
- ...participating within the Claíms team, assisting with all operational tasks to ensure that service deliveries are met. Ensure that Hollard’s goals are met... ...and Service Level Agreements (SLAs). Resolve customer, broker, branch, and partner queries with a focus on first...
- ...management, Partnership engagements, an operational focus of the various businesses, and understanding... ...key partner organizations and ensuring service levels and expectations are met. Help... ...growth. ~ Measure effectiveness of customer success through metrics and data in...
- ...Manage a portfolio of key and strategic customer and intermediary relationships personally... ...complex tailored or bespoke product and services solution and associated contractual... ...mid- to long-term needs at a national/key operating unit level Negotiate agreement with the...
- ...establish a world-class direct financial service business that seeks to: * offer its... ...with the client in mind * Maintain optimal operational efficiencies based on productivity measures... ...maintaining relationships ⦁ Treating Customers Fairly ⦁ Initiative ⦁ Results Driven/...
- ...partnership engagement, sales management, and operational execution. WHAT WILL YOU DO?... .... Ensure the delivery of agreed-upon services and KPIs, resolving issues swiftly and... ..., and report on partnership metrics- customer success, satisfaction, ROI, and growth potential...
- ...overseeing the financial reporting and operational finance aspects of the RMA Business ,... ...used and taken into account for shared services, between the different entities Review... ...to the finance team to provide efficient customer service to internal and external users of...
- ...Managerial role ~ Proven experience in strategy execution, operations, and financial management ~ Vast experience in the Corporate... ...key industry players, positioning the company as a preferred service provider and expert Establish and enforce procedures to maximize...
- ...~ WHC provides Faculty with a legal framework within which to operate the research and other activities necessary to support its academic... ...objectives. In addition, WHC offers a range of products and services to Academics POSITION INFO: Main purpose of the job:...
- ...This role is accountable for the RMA Life Group Risk sale’s and customer targets, in line with our BOS Strategy. This role is also... ...management and Underwriting areas to ensure exceptional client service delivery. Deliver improved Customer Analytics & Market intelligence...
- Call centre Agent Join Our Team as a Call Centre Agent (Customer Service Representative) Location: JHB CBD | Shift Work: Rotational, including nights & weekends Are you passionate about helping others? Do you thrive in fast-paced environments and love solving...
- ...exciting new opportunity has just become available in our Group Services, Talent, Performance & Learning Development area. We are... ...with deep understanding of insurance regulations, products, and customer-centric compliance frameworks ~ TCF: Daily behaviors and activities...
- ...reporting into the CEO: COID and Group Operations. The purpose of your role is to be responsible... ...performance excellence across multiple customer tiers through a data-driven, customer-... ..., Group-wide HX (HeroesX) and Service model Strategies Drive penetration based...
- ...questionnaires/templates, and Key Risk Indicator (KRI) metrics. Operational/Technical: Utilise leading practice frameworks (e.g. CIS,... ...risk and/or audit experience, preferably within the financial services industry. ~ Minimum 1 to 2 years of experience in...
- ...Client’s vision is to establish a world-class direct financial service business that seeks to: offer its clients excellent service... ...business risk, with the client in mind Maintain optimal operational efficiencies based on productivity measures Adapt and change...
- ...the system for acceptance or rejection Liaise with medical service providers to submit outstanding medical reports in order to update... ...to queries related to claims under management Provide Customer Services aligned to TCF (Treating Customer Fairly) Attend to...
- ...Life Offices, Short-term, Asset Managers, Other institutions, Specialised Enterprises, and Retirement Funds) within the financial services sector) as well as familiarity with the verification process for B-BBEE Sector Charter Council reporting. Duties will include...
- ...maintenance within the BI and Data Warehouse environment/s, as well as general BI functions to assist the BI team in day-to-day operations and ad hoc tasks when required. Key performance areas: • Develop and maintain business intelligence solutions using Microsoft...
- Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Brand Manger uses information from the customer experience to gain insights from...
- ...expected to pass a series of tests (numerical, logical and technical skills and knowledge) as a prerequisite for an interview.The Centre for Occupational and Wellness Services is an Affirmative Action employer-previously disadvantaged individuals are encouraged to apply.
- ...years of experience in providing consulting to senior business management required. ~ Experience in the insurance or financial services industry is a requirement. ~ Experience in writing user stories and acceptance criteria based on business requirement in an agile...
- ...for applying data analytics techniques such as mining, generation, and visualisation, to deliver unparalleled Big Data support and service to the business. You will also be responsible for transforming data into readable, goal-driven reports for continued innovation and...
- ...organisation. Drive AI and IA awareness through effective communication strategies across all departments. Lead day to day operations of the cognitive curators team. Champion the AI and IA stream within the Nexus Team, leading AI and IA related events. Coach...
- Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary...