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- ...the payment correspondence Ensure that service level agreements are adhered to and that... ...system. Adhere to the Treating Customers Fairly principles. Make recommendations... ...may be given, but is not limited, to candidates from under-represented designated groups....
- ...underwriting requirements. WHAT WILL YOU DO? Ensure that agreed service levels are adhered to – with the aim to continuously improve,... ...equity goals and targets; preference may be given, but is not limited, to candidates from under-represented designated groups....
- ...seeks opportunities for innovation and service excellence within the portfolio. This role... ..., market share, innovation, and customer metrics. Drive a data-driven approach... ...priorities, goals, and business updates. Represent the executive or portfolio at key internal...
- ...for the RMA Life Group Risk sale’s and customer targets, in line with our BOS Strategy.... ...Underwriting areas to ensure exceptional client service delivery. Deliver improved Customer... ...given, but is not limited, to candidates from under-represented designated groups....
- Call centre Agent Join Our Team as a Call Centre Agent (Customer Service Representative) Location: JHB CBD | Shift Work: Rotational, including nights & weekends Are you passionate about helping others? Do you thrive in fast-paced environments and love solving problems...
- ...key partner organizations and ensuring service levels and expectations are met. Help... ...and growth. Measure effectiveness of customer success through metrics and data in order... ...may be given, but is not limited, to candidates from under-represented designated groups....
- ...Manage a portfolio of key and strategic customer and intermediary relationships... ...Clarification Consult with a range of partner representatives at different levels to identify the... ...complex tailored or bespoke product and services solution and associated contractual terms...
- ...establish a world-class direct financial service business that seeks to: * offer its... ...maintaining relationships ⦁ Treating Customers Fairly ⦁ Initiative ⦁ Results Driven/... ...goal to create an inclusive workforce, representative of the demographics of our society as well...
- ...acceptance or rejection Liaise with medical service providers to submit outstanding medical... ...to claims under management Provide Customer Services aligned to TCF (Treating... ...given, but is not limited, to candidates from under-represented designated groups....
- .... Ensure the delivery of agreed-upon services and KPIs, resolving issues swiftly and efficiently... ..., and report on partnership metrics- customer success, satisfaction, ROI, and growth... ...be given, but is not limited, to candidates from under-represented designated groups....
- ...management required. ~ Experience in the insurance or financial services industry is a requirement. ~ Experience in writing user... ...employment equity goals and targets; preference may be given, but is not limited, to candidates from under-represented designated groups....
- ...and visualisation, to deliver unparalleled Big Data support and service to the business. You will also be responsible for transforming... ...equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups....
- ...performance excellence across multiple customer tiers through a data-driven, customer-centric... ..., Group-wide HX (HeroesX) and Service model Strategies Drive penetration based... ...be given, but is not limited, to candidates from under-represented designated groups....
- ...of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. What... ...12 months Team Leader/Supervisory experience Skills ~Customer service orientation ~Oral and written communication ~Planning...
- ...understanding the insurance business and aligning offerings that drive customer satisfaction and revenue. This role is also responsible for:... ...Responsible for the overall financial, operational and service delivery Continuous evaluation of the satisfaction index of...
- ...exciting new opportunity has just become available in our Group Services, Talent, Performance & Learning Development area. We are... ...with deep understanding of insurance regulations, products, and customer-centric compliance frameworks ~ TCF: Daily behaviors and activities...
- ...25 Our Commitment to transformation: In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups....
- ...with senior leaders at key partner organizations and ensuring service levels and expectations are met. Help maintain and ensure partner... ...future collaboration and growth. ~ Measure effectiveness of customer success through metrics and data in order to Influence future...
- ...matters, fostering trust, accountability, and transparency. Build and manage strong working relationships with key partner representatives, ensuring alignment of objectives, values, and expectations. Proactively address conflicts, escalations, or misalignments, acting...
- ...operate the research and other activities necessary to support its academic objectives In addition, WHC offers a range of products and services to Academics POSITION INFO: Main purpose of the job: ~ To lead the provision of effective operational support services to...
- ...flexible work ethic. ~ Unwavering integrity and professionalism. ~ Strategic mindset with hands on operational approach. ~ Strong service orientation and understanding of luxury guest expectations. ~ Ability to thrive in a dynamic, high performance environment. ~...
- ...correct % and products used and taken into account for shared services, between the different entities Review the analysis of different... ...and guidance to the finance team to provide efficient customer service to internal and external users of financial information...
- ...operate the research and other activities necessary to support its academic objectives. In addition, WHC offers a range of products and services to Academics POSITION INFO: Main purpose of the job: ~ To lead economic evaluation research and to lecture in the Masters...
- ...Life Offices, Short-term, Asset Managers, Other institutions, Specialised Enterprises, and Retirement Funds) within the financial services sector) as well as familiarity with the verification process for B-BBEE Sector Charter Council reporting. Duties will include...
- ...the research and other activities necessary to support its academic objectives In addition, WHC offers a range of products and services to Academics POSITION INFO: Division: ~ Wits/SAMRC Antiviral Gene Therapy Research Unit (AGTRU) Main purpose of the job...
- ...kept in order and easily accessible by the Director. Prepare and check invoices and arrange for payments to ensure adherence to Service Level Agreements Monitor and respond to incoming communication on behalf of the Director, where appropriate, ensuring efficiency...
- ...Proficient in JavaScript/TypeScript; experience in Python is an added advantage. • Solid experience in testing RESTful APIs and backend services. • Expertise in frameworks such as Cucumber, JUnit, or TestNG. • Hands-on knowledge of CI/CD pipelines and integration tools...
- Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary...
- ...meeting the financial needs of clients and prospective clients The Client’s vision is to establish a world-class direct financial service business that seeks to: offer its clients excellent service, superior value products, and fair treatment always be an...
- ...targeted strategies and initiatives Build and maintain relationships with key industry players, positioning the company as a preferred service provider and expert Establish and enforce procedures to maximize operational efficiency and productivity Develop, implement,...