...luxury hotel in Camps Bay seeks a Restaurant Service Manager to join their multi-venue team.... ...production, productivity, quality and customer-service standards. You will be managing day... ...the Food and Beverage department
MS Office (Word, Excel and Outlook) essential
Opera...
Career Custodians
Camps Bay, Cape Town
a month ago
...Camps Bay is looking for a passionate Front office Host. The Host is responsible for the... ...information and guest concerns
Resolve customer issues, complaints, problems in a quick,... ...level of customer satisfaction and quality service
Allocate rooms to expected arrivals...
Career Custodians
Camps Bay, Cape Town
29 days ago
...is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility... ...database on ESP
Create the ultimate customer experience
Handle enquiries, complaints... ...Cross promotion and selling of spa services
Minimum requirements:
Matric
Business...
...standards are always maintained. Treating all customers and staff with the utmost care and... ...role
~ Computer literate, including MS Office and ESP software
~· Must be familiar... ...interest them.
~· Upsell products and services, adopt a no-waste approach regarding products...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
...Bay on the beachfront seeks a Night Manager to join their Front Office Team.
The position is to assist guests with their overnight... ...guests and manage any requests they might have. Ensure excellent services is rendered and that the guests have a good experience while staying...
Career Custodians
Camps Bay, Cape Town
17 days ago
...modules to be developed, implemented and maintain. Maintain high service levels to ensure highest guest satisfaction.
Qualification... ...experience in the same or similar position
Proficiency in MS office
OPERA or similar PMS experience
Duties
Manage...
Career Custodians
Camps Bay, Cape Town
a month ago
...trend, on brand and environmentally friendly aesthetic and design services, procurement and advise. The position is based in the chairman'... ...the allocated projects and briefs.
From time to time, basic office admin tasks such as assistance with meeting arrangements, drafting...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
...write, and understand. English at a professional level; MS Office & Opera PMS are essential.
Duties and Responsibilities... ...administrative duties
Able to work shifts
Exceptional customer care and service delivery
Problem solving abilities and abilities to...
...Knowledge
Knowledge of all Village N Life products / services
Policies and procedures
Customer Relations
Maintain high standard of customer... ...rates/promotions
Immediate communication to front office on the day's arrivals
Follow up n provisional bookings...
...positions is to follow up on payments, systems and reporting and office management.
Requirements:
Matric
Administrative... ...where applicable.
Follow-up on any special requests, tourism service bookings and arrival times.
Follow up on all trade peak bookings...
...hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and products
Maintain a high level of customer service
Excellent written and verbal communication skills
Assist in investigating and resolving customer complaints
Promote...
...products and offerings.
Play a key role in the improvement and maintenance of standards within all allocated properties.
Customer Service
Assist with general enquiries with a “can do” attitude.
Maintain relationships to ensure top of mind awareness....
...1 year experience as a receptionist in a Spa environment
MS Office, Excel, ESP and Opera knowledge advantageous
Responsibilities... ...relationships and communicate specials
Upsell products and services.
Shared accommodation available at reduced rates on site....
...upskill yourself through practice and study.
Ensure 5 star service excellence is upheld at all times
MINIMUM REQUIREMENTS & QUALIFICATIONS... ...- boost bookings by upselling advice
Deliver outstanding Customer Service - ensure customers are attended to at all times (...
...all while promoting and selling our exceptional properties and services to discerning clients. It's not just about sales; it's about crafting... ...persuade and negotiate to close deals with trade agents.
Customer Relationship Management (CRM): Proficiency in using CRM...
...years experience as a storeman in a 4/5 star hotel
~ Inventory and stock management experience
~ Opera experience a plus
~ MS Office (Word, Excel and email)
Duties and responsibilities
Order goods and supplies to ensure maximum stock levels ae maintained...
Career Custodians
Camps Bay, Cape Town
a month ago
...for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after... ...addressed
Presence and support in the F&B Outlets and the Front Office lobby
Ensuring that rooms have been prepared in accordance...
...outlet.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience at operator level of a... ...stock count and resolving of stock discrepancies
Experience in Service Recovery
Able to work flexible hours, weekends and holidays...
...schedules.
Key responsibilities (not limited to)
Produce high-quality bread and pastry products that meet the bakery's standards and customer expectations
Develop new recipes an innovate on existing ones to keep bakery products fresh and appealing
Manage inventory...
Career Custodians
Camps Bay, Cape Town
a month ago
...~ Matric
~ Opera experience essential
~3-5 years relevant experience at management level in a luxury hotel
~ Familiar with all the duties of both Rooms Division as well as Food and Beverage Operations
~ Strong Financial Acumen
~ Strong MS Office skills...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
R 20,000 - 25,000 per month
...Cape
Requirements
Diploma or equivalent in Hospitality Management (Advantageous)
Knowledge of the highest level of F&B customer service in a luxury environment.
Good knowledge of local, regional and international wines.
Sound overall beverage knowledge....
...analysis and give advice about skin and body care
Hosting guests
Build and maintain client relationships
Upsell products and services
Training
To apply, please send a CV with a recent photograph and references.
Due to the high volume of applications received,...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
...you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and IT systems...
...to delivering innovative and impactful marketing solutions to our properties and products. As we expand our reach and enhance our services, we are seeking a skilled and motivated Traffic Manager to streamline our marketing operations and ensure seamless project execution...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
...Demonstrated reliability and references
Proven ability to work well with others as well as independently
To provide exceptional service
To build guest loyalty by developing a practice in a professional environment.
Excellent cleanliness and hygiene standards...
Career Custodians
Camps Bay, Cape Town
more than 2 months ago
...Proficiency in troubleshooting Windows and Mac operating systems.
~ Strong knowledge of desktop applications, including Microsoft Office Suite and productivity tools.
~ Familiarity with Active Directory, Firewalls, VoIP, switch management, and network protocols.
~...
...experience in debtors control or similar roles.
Strong understanding of invoicing and collections processes.
Proficiency in MS Office suite.
Duties and Responsibilities:
Manage invoicing processes accurately and efficiently.
Monitor and follow up on...
...Experience:
~3-5 years of experience in a similar field.
~ Strong understanding of Cost of Sales.
~ Advanced skills in MS Office.
~ Hospitality accounting experience (beneficial).
~ Knowledge of Evolution/Opera/Micros (beneficial).
Duties and Responsibilities...
...REPORT TO: Spa Manager REMUNERATION & COMPANY BENEFITS
~ R8,500 Basic per month (based on experience & skills)
~10% Service Commission
~10% - 15% Retail Commission (sliding scale)
~ Excellent earning potential
~ Staff meal - on duty
~ Company transport...
Miranda Forrester Spa & Beauty Placements
Camps Bay, Cape Town
16 hours ago
...marketing strategy: Tease, Target, Teach, Test, and Track.
Responsibilities:
Design Brilliance: Your primary canvas is our customers’ inbox. Here, you'll craft and refine the aesthetic journey of our emails, from intriguing subject lines that tease the intellect...