Search Results: 36 vacancies
...luxury hotel in Camps Bay seeks a Restaurant Service Manager to join their multi-venue team.... ...goals.. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality and customer-service standards. You will be managing day...
...the overseeing of daily front office desk operations, ensuring employee productivity,... ...information and guest concerns
Resolve customer issues, complaints, problems in a quick,... ...level of customer satisfaction and quality service
Allocate rooms to expected arrivals after...
...standards are always maintained. Treating all customers and staff with the utmost care and... ...targets through upselling and promotions and operations of the Spa and the treatments.... ...interest them.
~· Upsell products and services, adopt a no-waste approach regarding products...
...bread and pastry products that meet the bakery's standards and customer expectations
Develop new recipes an innovate on existing... ...collaboratively with other departments to ensure smooth and efficient operations of the bakery
Manage the production schedule of the bakery...
...desk & reception area
Oversee smooth operations of the spa in absence of Spa Manager... ...through practice and study.
Ensure 5 star service excellence is upheld at all times... ...upselling advice
Deliver outstanding Customer Service - ensure customers are attended...
...marketing solutions to our properties and products. As we expand our reach and enhance our services, we are seeking a skilled and motivated Traffic Manager to streamline our marketing operations and ensure seamless project execution. Position Overview:
Campaign...
...Village N Life brands and products
Maintain a high level of customer service
Excellent written and verbal communication skills... ...of groups to property management and events to the relevant operations manager
Accurately record and process reservations from all...
...maintenance of standards within all allocated properties.
Customer Service
Assist with general enquiries with a “can do” attitude.... ...understanding of all customer related departments.
Operations:
Manage the day-to-day operations of Housekeeping and Maintenance...
...following external resources on a professional level:
Tour operators
Travel agents
Booking agents
Function... ...administrative duties
Able to work shifts
Exceptional customer care and service delivery
Problem solving abilities and abilities to manage...
...selling our exceptional properties and services to discerning clients. It's not just about... ...to close deals with trade agents.
Customer Relationship Management (CRM): Proficiency... ...the hospitality industry, including hotel operations, guest experience, and industry-specific...
...Knowledge
Knowledge of all Village N Life products / services
Policies and procedures
Customer Relations
Maintain high standard of customer... ...Follow up and hand over all details of group bookings to operations
Maximise revenue sales and occupancies...
...responsibility for overseeing the front desk operations. You will be responsible for the... ...database on ESP
Create the ultimate customer experience
Handle enquiries, complaints... ...supplies
Cross promotion and selling of spa services
Minimum requirements:
Matric...
R 20,000 - 25,000 per month
...Management (Advantageous)
Knowledge of the highest level of F&B customer service in a luxury environment.
Good knowledge of local,... ...Restaurant Team.
Ensuring constant floor presence during peak operational times; interacting with both staff and guests in a...
...Craft innovative and enticing cocktail menus that captivate our guests' palates. #127749; Oversee the operations of our upscale bar, ensuring exceptional service and efficiency. #127775; Inspire and mentor a team of talented bartenders to deliver excellence in every...
...right time and date with Transfer Company and with the guest/agent/operator – details to appear on correspondence and in PMS.
Meal... ...where applicable.
Follow-up on any special requests, tourism service bookings and arrival times.
Follow up on all trade peak bookings...
...for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after... ...skills on a daily basis as part of a highly effective team; whilst operating within clearly defined standards and expectations, where your...
...profit.
To support the outlet management in the day-to-day operation; being actively present in the operation and dealing with guests... ...stock count and resolving of stock discrepancies
Experience in Service Recovery
Able to work flexible hours, weekends and holidays...
...Luxury Hotel in Camps Bay is looking for a Lounge Manager to oversee, lead, manage and support the inhouse bar / restaurant operations and Mini Bar service on a day-to-day basis.
Managing staff and the outlet operation on a day-to-day basis
Ensure that Mise en place...
...in event planning / co-ordination in a corporate environment
Duties and responsibilities
Product development, sales and operational delivery of the event concept
Assist in driving sales through launching new product packages, opening key accounts and cross...
...and balance accounts from the day shift. Responsible to check in guests and manage any requests they might have. Ensure excellent services is rendered and that the guests have a good experience while staying at the property. Minimum Requirements
~ Matric
~5 years...