Search Results: 8,661 vacancies
...SUMMARY:
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POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
...Accounting Knowledge
Experience and affinity for IT & processes, particularly in international taxes
Strong Change - & Project Management
Good knowledge of the role of data and the use of technology in managing tax
Working knowledge of ERP systems including SAP...
Jordan HR
Midrand, Gauteng
29 days ago
...delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...Achievement of Turnover, appointment, and daily call goals as set by manager.
Have the required level of business IT product knowledge.... ....
Well-presented when attending client meetings
Maintain contact in form of emails and phone calls with key decision makers....
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...Matric
Diploma in Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting... ...corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...
.... Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
...calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.
Key Activities:
Handle...
...Requirements:
~ Grade 12
~ A Diploma/Certificate in Supervisory Management Diploma/Certificate
~ Knowlege in National Deals, Effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching...
..., orders, and applications requested by the customers
Identifying, escalating priority issues and reporting to the high-level management
Following up complicated customer calls where required
Obtaining and evaluating all relevant data to handle complaints and...
Responsibilities:
Knowledge of customer needs and ability to provide solutions
Analyse sources of service failures, identify probable route causes and recommend solutions
Qualifications:
Matric
Degree or similar qualification and/or experience
Strong ...
...seeking a Treasury expert to join their global team!
ESSENTIAL SKILLS REQUIREMENTS:
~In-depth Process Knowledge
~Change Management
~Excellent and articulate communicator
~Ability to influence and engage with authority.
~Strong business acumen
~In-depth...
...relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform any ad hoc tasks as and when required. NQF level 4/Matric No...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and...
...our vibrant team as we actively seek an experienced Financial Manager to strengthen our finance department. In this crucial position,... ...database for any other suitable roles / positions.
For more information contact:
Kate Scheepers
Recruitment Consultant: Finance...
Salix Recruitment
Johannesburg, Gauteng
4 days ago
...South African retail company is looking for a driven Financial Manager to join their ever-developing team. This chain retailer has... ...any other suitable roles / positions.
For more information contact:
Suné De Wet
Specialist Consultant: Chartered Accountants...
Network Recruitment
Midrand, Gauteng
16 hours ago
