Get new jobs by email
- ...care and specialist service functions. The business requires a manager who can lead people, service levels, backline support, quality, workforce planning and continuous improvement in a structured contact centre operation. Role Overview This combined role profile...
- ...converted with absolute precision. We are looking for a powerhouse Contact Centre Team Lead who couples an infectious, unshakeable... ...ll bring to the table: ● Unstoppable Attitude: You don't just manage people; you inject energy into them. You view every objection...
- ...healthcare in each of its markets. MAIN PURPOSE OF JOBKEY RESPONSIBILITY AREASREQUIRED EDUCATIONREQUIRED EXPERIENCE * Demonstrates a good understanding of Funders of Healthcare * Demonstrates a good understanding of contract and service level agreement (SLA) management
- ...ABOUT THE POSITION The Team Leader will be responsible for managing and driving a team of inbound Contact Centre employees to achieve service levels through an agreed turnaround time. The Team Leader will act as the point of contact for all escalations and queries...
- ...ENVIRONMENT: JOIN the team of a dynamic Tech Company seeking a versatile and technically skilled Contact Centre & Technical Support Specialist who will manage Inbound and Outbound customer interactions, support CRM systems, generate reports, and assist with general...
- ...Discovery Health CONTACT CENTRE CONSULTANT – TALENT POOL About Discovery Discovery’s core purpose is to make people healthier... ...Excellent administration skills; MS Office and PC literate Time Management Personal Attribute And Skills Customer Centric...
- ...be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers... ...assigned during shift Customer relationship building and management as well as cross selling products and services Problem solving...
- ...The Contact Centre Learnership provides unemployed youth with the opportunity to obtain a nationally recognised qualification while gaining valuable workplace experience within a professional contact centre environment. Learners will receive structured theoretical training...
- ...re looking for the right people to help us maintain - and grow it. People like you . GTW Duty Supervisor Reports to: Contact Centre Manager RCS Grade: M Why You’ll Love This Role Ready to shape operational excellence? We're looking for a Contact Centre...
- ...processing and control; maintaining the document register; and managing the document repository (or VDR) Monitoring the progress of the... ...; word processors; and presentation apps Please apply online or contact David on 0(***)***-****for more information....
- ..., orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Following up complicated customer calls where required Obtaining and evaluating all relevant data to handle complaints and...
- ...an amazing opportunity for an Operations Support Consultant (Contact Centre) be based in Umhlanga. Do you think you have what it takes... ...~ Valid driver’s license ~2 – 3 years of administration management experience. ~2 – 3 years of operations admin or support experience...
- ...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. Requirements: Must be fluent in German. Shift work required (UK GMT) Monday to Friday: 08h00 20h00 Saturday & Sunday: 09...
- ...work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Achievement of Sales Targets: Manage dealer achievement of sales targets through use of incentive schemes and manage information from internal and external sources. |...
- ...additional functions as required from time to time by your line managers such as mystery calls, confirmation calls, and others.... ...minimum requirement of budget performance Set appointments from contacts made using centrally generated leads To maximise opportunity...
- ...an amazing opportunity for an Operations Support Specialist (Contact Centre) to be based in Umhlanga, Durban. Do you think you have... ...leadership with operational oversight, performance insight, risk management, and cross-functional coordination to ensure the Contact...
R 9,499 per month
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line...- ...driven environment? Then this is your chance to shine! As a Contact Centre Agent (SVC), you will be the friendly voice behind the... ...Understand and troubleshoot complaints received, escalating issues to management where necessary Liaise with RCI regarding point exchanges...
- ...oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be... .... DUTIES Provide HR oversight and client relationship management including: ~24 hour problem resolution client/employee. ~...
- ...related accessories to consumers in the mass middle market of Southern Africa at the lowest prices.Job Description Customer Account Management: Call Centre Agent Are you a recent graduate with a Diploma or Degree and some work experience, eager to kick-start your...
- ...equivalent (preferred) Minimum of 6 months call center experience working within a similar service/sale driven environment. Retail contact center experience- Advantageous Email Handling/ Web chat experience (highly advantageous) Experience working within retail or...Remote job
- ...excited to meet you. About The Role We’re growing our Cape Town Night Shift Team and are on the lookout for passionate Travel Contact Centre Sales Consultants to join us as Global Connection Officers (GCOs). The GCO role is the heart of what we do — a sales...
- ...requests between departments Front Office & General Support Manage reception duties and professionally welcome clients Handle... ...– advantageous Experience: 1–2 years’ experience in: Contact Centre / customer service environment Sales administration or...
- QUALIFICATIONS, EXPERIENCE & SKILLS Tertiary Education in a related field advantageous Minimum of 5 years experience in a similar role UK Customer Call Center experience essential Evidence of sufficient experience to demonstrate ability Strong values in ...
- ...exceptional opportunity has become available for an ambitious Finance Manager to join a well-established international investment group with... ...on our database for any other suitable roles / positions. For more information, contact: Juanette Lotter Executive Consultant
- ...organisation within the hospitality industry, is looking for a Management Accountant to join their onsite finance team based in Sandton.... ...any other suitable roles/positions. For more information, contact: Ofentse Hlatshwayo Researcher Connect with me on LinkedIn...
- ...operational excellence, and quality. They are seeking a Financial Manager to join their finance team, where you will partner closely with... ...any other suitable roles / positions. For more information, contact: Savannah van der Colff Executive Recruitment Consultant...
- ...client, a reputable tech company, is seeking an experienced Project Manager to join their team in Durban, KZN. The successful candidate... ..., monitor project progress, and serve as the primary point of contact for clients. Responsibilities: Define project scope, goals...
- ...REQUIREMENTS ~ Grade 12 ~ Accredited Project Management qualification ~ Electrical Engineering qualification (advantageous) ~5+... ...Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept...
- ...Our client is seeking a highly skilled and dedicated Quality Manager to join their team in Thabazimbi, Limpopo. The successful candidate... ...job duties. Benefits: ~ Salary: negotiable. Contact Hire Resolve for your next career-changing move. Our client...