Search Results: 7,710 vacancies
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
...Accounting Knowledge
Experience and affinity for IT & processes, particularly in international taxes
Strong Change - & Project Management
Good knowledge of the role of data and the use of technology in managing tax
Working knowledge of ERP systems including SAP...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...Requirements:
~ Grade 12
~ A Diploma/Certificate in Supervisory Management Diploma/Certificate
~ Knowlege in National Deals, Effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching...
..., orders, and applications requested by the customers
Identifying, escalating priority issues and reporting to the high-level management
Following up complicated customer calls where required
Obtaining and evaluating all relevant data to handle complaints and...
...Achievement of Turnover, appointment, and daily call goals as set by manager.
Have the required level of business IT product knowledge.... ....
Well-presented when attending client meetings
Maintain contact in form of emails and phone calls with key decision makers....
...Matric
Diploma in Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting... ...corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
.... Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology...
...calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.
Key Activities:
Handle...
...seeking a Treasury expert to join their global team!
ESSENTIAL SKILLS REQUIREMENTS:
~In-depth Process Knowledge
~Change Management
~Excellent and articulate communicator
~Ability to influence and engage with authority.
~Strong business acumen
~In-depth...
...SUMMARY:
Are you an experienced financial manager eager to embrace a dynamic and engaging role in a new setting?
POSITION INFO:... ...database for any other suitable roles / positions.
We also invite you to contact us to discuss your next career move in Finance!...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and...
...South Africa’s leaders in its industry is looking for a Financial Manager to join their team in Johannesburg East.
POSITION INFO:... ...accordance with the Protection of Personal Information Policy. We will contact you should your CV be suitable for any available positions. You...
...Johannesburg (West Rand and Rose Bank) is looking for a Project Manager to join their dynamic team.
Successful candidate will work... ...is an opportunity you will thrive in.
If you have not been contacted within 14 days, please consider your application as...
...SUMMARY:
Looking for a Financial Manager!
POSITION INFO:
Are you an experienced Financial Manager eager to make a significant... ...any other suitable roles / positions.
For more information contact:
Shouneez Scheepers
Principal Recruiter: Finance and IT...
...looking for a dynamic and driven Solutions & Partner Marketing Manager with a strong grasp of SME marketing, channel marketing expertise... ...your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact...