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R 30,000 per month
...SUMMARY: Job Purpose This role is responsible for managing and overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful...- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...digital divide. Our mission is to enable secure, convenient, and accessible transactions for all. Job Purpose As a Sales Call Centre Agent, you’ll play a key role in driving our outbound sales efforts. Reporting to the Outbound Team Leader, you will promote,...
- ...Key Responsibilities: Inbound Calls – Receive and direct incoming client calls to the correct department. Client Support – Assist... ...Sales Assistance – Apply basic sales techniques to promote training services. Client Relations – Build strong relationships with...
- ...and maintain accurate records, and First Aid/CPR certification ( training available ). Requirements : WILLING TO TRAVEL AND WORK.... ...your cv to, ****@*****.*** Telegram App Call (Username: @onconsultingptyltd) Mobile, +27 613875522. Call...
- Position: Disabled Contact Centre Agent NQF 2 Location: Johannesburg Requirements: • Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered. • Have Maths and / or Science at Grade 10 level....
- ...Support & Troubleshooting Respond to support tickets, emails, or calls regarding product performance or technical faults. Diagnose... ...logistics for repairs and replacements. Liaise with service centres and vendors to track and manage repair outcomes. Product...
- ...- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services... ...thereof and only by the people who have received the proper training, therefore. If any hazard of any kind is noted, it must be...
- ...problems within critical environments using your technical knowledge, training and solutions sales approach to solving business problems... ...Values based organisation , with bold and courageous people centred leadership. Opportunity to harness your skills and be innovative...
- ...Printers (Inkjet, Toner & Thermal) as well as laser printers ~ Training will be provided ~ Excellent written and verbal communication... ...network-related printing problems ~ Respond to service calls, document repairs, and ensure minimal downtime for users ~ Maintain...
- ...reputable law firm is seeking to appoint a dynamic and experienced Call Centre Team Leader to join their Banking Collections Department .... ...and managing staff performance, including coaching and training. Conducting quality checks on calls and admin output....
- ...faults, installation challenges, service problems and technical training in a way that enhances the Company's brand as being customer focused... ...by responsible dealer/s Management and attention of all site call-outs, equipment failures and fault trips Accurate and...
- ...-related errors on printers. Toner Support Logging toner calls, replacing toners, replenishing stock, stock control. Onsite... ...CERTIFICATES OR EXPERIENCE EQUITRAC CERT 5.4 – CS 6.2 FMAUDIT Training OUTPUT MANAGER EQUITRAC 6.2 DOCUWARE AWS System...
- ...SUMMARY: Our client, a leader in the collections sector, is seeking a Senior Manager in the Collections Call Centre Operations space. POSITION INFO: Minimum 10 years senior Collections Call Centre Operations experience, where you have had managers reporting into...
- ...ensure that the accounts are paid when due To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. To minimise bad debt To follow up on non-payments To negotiate payments on accounts...
- ...knowledge in their relevant product categories by providing continuous training and development opportunities. Personally observe the... ...with policies and procedures. Records the outcome of a sales call and plan future actions (CRM system) which moves the sale towards...
- ...organisation to achieve its business goals. Involves coordinating across multiple teams. Plan and integrate CRM system into the Call Centre to improve effectiveness of agents, and ensure Call Centre operates at maximum performance. Ensure Direct Marketing efforts meet...
- ...Liaise with clients, management, and staff Handle incoming calls and direct them appropriately Respond to client-reported incidents... ...(QMS) standards and contribute to continuous improvement Participate in mandatory training programs to meet service standards...
- ...member firm requirements to operate as a centre and provide services to other member firms... ...make decisions and the right judgement calls in complex projects and situations. ~ Creates... ...payment for background checks, job training, or supplies . Requests for Personal...
- ...Superpowers): Championing compliance with the Financial Intelligence Centre Act (FICA) Staying ahead of regulatory changes (FIC, POPIA,... ...teams on compliance essentials – from onboarding to advanced training Keeping airtight records and reporting systems in place...
- ...reference panel on all future claims. Technical Assistance Training and demonstrations are given regarding the processes of applying... ...records are available on each project being supervised. Call Report A timeous and accurate Technical Service Report is submitted...
- ...Support & Troubleshooting Respond to support tickets, emails, or calls regarding product performance or technical faults. Diagnose... ...logistics for repairs and replacements. Liaise with service centres and vendors to track and manage repair outcomes. Product...
- ...SUMMARY: Our client, based in Midrand, is looking for a Data Centre Plant Specialist to join their team. Primary Function As a Data Centre Plant Specialist, you will be a subject matter expert supporting the maintenance and development of the data centres,...
- ...working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: • Strong... ...and two days off. The working day is 8:00 am to 5:00 pm. Training will be provided for product knowledge and product information...
- ...Description Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next... ...with a company that values your development. We provide ongoing training, mentorship programs, and a clear path for advancement within...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...policies and operating procedures that support organisational goals and regulatory standards, while keeping people and purpose at the centre. Strategic Communication: Serve as a key advisor, translating strategy into action and keeping everyone aligned on the bigger...
- ...to work on great technology which creates value for our communities. Values based organisation , with bold and courageous people centred leadership. Opportunity to harness your skills and be innovative. iOCO is an equal opportunity employer with an obligation to...