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- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- ...The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions... ...Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact current and potential customers from the formal... ...experience working on excel 1-2 years exposure to the Call Centre/Telesales Skills and Competencies Other Requirements:...
- Call Centre Agents needed for an IT Software Development companyCore Responsibilities - Customer Interaction - Answer inbound calls and respond to inquiries. - Make outbound calls to generate leads or follow up with prospects. - Provide accurate information about products...
- We Are Hiring | 12-Month Learnership Opportunity ?Call Centre Agent Debt CollectionSA Business School is proud to offer an exciting 12-month accredited learnership programme designed specifically for young South Africans living with disabilities who are ready to launch...
- ...Responsibilities: Handle inbound and outbound customer calls professionally Assist customers with general enquiries and service... ...high level of customer satisfaction Work towards achieving call centre targets and service standards Requirements: Previous...
- ...environment Qualifications Qualification ~ Matric/Grade 12 Experience Required Minimum 12 month experience in a Contact Centre or in a Customer Service environment Experience of working in a regulated environment Fluent in written and spoken English...
- Key Responsibilities 1. Office Administration & Communication • Operational Flow: Oversee day-to-day administrative functions to ensure maximum efficiency. • Internal Comms: Act as the primary focal point for branch communications and coordinate information dissemination...
- ...To oversee the daily operations of the call centre team, ensuring high levels of customer service, operational efficiency, and team performance... .... The Call Centre Supervisor is responsible for managing agents, monitoring performance, and driving continuous improvement....
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high-...
- ...Responsibilities: Operational Oversight: Handle inbound and outbound calls, emails, and chats from customers regarding inquiries, issues,... ...resolve customer issues, escalating complex cases to the Call Centre Supervisor as needed. Follow up with customers to ensure their...
- ...We are looking for eager candidates who are not comfortable with sales or has no experience. We provide basic call centre training and you receive a certification of completion. We train you in learning all the fundamentals and this is perfect for if you need to...
- ...most innovative and forward-thinking companies.Introduction Exhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...The Outbound Call Centre Agent is responsible for acquiring new financial supporters for OUTA by contacting prospective donors via outbound calls. This role has a commission incentive, offering competitive earning potential for individuals who are target-driven, resilient...
- ...countries. Responsibilities: Deals with client queries via telephone in adherence with Call Centre standards under supervision. Escalate complex queries to more senior agents. Takes inbound calls and shares relevant information with assistance and on the job...
- ...the Johannesburg Stock Exchange (JSE) since 1964.What will you do? Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo). What will make you successful in this role? The successful candidate will be required...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
- ...Development Zalisa Foresight Practices Triopticon Yellow Zebra Optical Spectacular ShopfittersJob Advert Summary The Call Centre Consultant I will handle inbound and/or outbound customer interactions, providing accurate information, resolving queries, and...
- ...queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 years VeriClaim... ...Job Functions: Manage large amounts of inbound and outbound calls. Manage large volumes of tickets within set time frames. Identify...
R 6,000 - 20,000 per month
...Work-From-Home Call Centre Agent Lead Generation – Insurance Product- ACA PTY LTD | Uncapped Commission Who we are Fast-growing insurance lead-gen team hiring self-starters to book quality appointments/leads for our advisors. No selling — you spark interest...- ...Our client, a leading national consultancy, is seeking experienced Outbound Call Centre Sales Consultants to join their team. This role is focused on selling medical scheme, health insurance and gap cover products to qualified leads through a structured telephonic sales...
- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...customers Identifying, escalating priority issues and reporting to the high-level management Following up complicated customer calls where required Obtaining and evaluating all relevant data to handle complaints and inquiries Recording details of comments,...