Field Service Technician / Product Support Specialist

Field Service Technician / Product Support Specialist Job Description Template

Our company is looking for a Field Service Technician / Product Support Specialist to join our team.

Responsibilities:

  • Support sales team at shows and demonstration days ;
  • Assembly / Facility related work and tasks ;
  • Assembly of new machines (Facility located in Brits) ;
  • Product Support (Office based and call-out when needed) ;
  • Commission of newly delivered product/machines ;
  • Dealer/Customer communication and support ;
  • In-Field Technical Support (Agricultural Machines) ;
  • Other responsibilities within the scope of this position.

Requirements:

  • Good technical knowledge of Agricultural Machinery;
  • Agricultural machinery background is essential;
  • Ability to speak and write in both Afrikaans and English;
  • Technical Experience (Agricultural);
  • Drivers certificate and clean driving record;
  • Qualified Technician or Technical Qualification (Advantageous).