Debtors Clerk
Full-time
Staff Solutions
Job Description
Managing the F&I Debtors Book
- Distribute monthly customer statements (Xpertek generated).
- Monitor daily banking (main bank account and F&I bank account).
- Allocate payments and non-payments to customer accounts accurately.
- Capture monthly interest on outstanding accounts.
- Manage monthly debit order scoping for local clients on Xpertek.
- Liaise with the treasury accountant for monthly debit order loading on Business Online.
- Manage arrear accounts and follow up on overdue balances.
- Communicate with relevant salespersons and clients regarding late payments and arrear amounts.
- Update and maintain departmental reports (arrear report, debtors age analysis, bounced payment reports) with current balances and feedback.
- Prepare and issue letters of demand.
- Perform risk analysis on debtors and prepare repossession client files.
- Compile and submit Sinosure reporting for accounts exceeding 60 days, including feedback submission.
Overall Debtors Book Management
- Ensure timely collection of all outstanding payments.
- Reconcile accounts and resolve discrepancies efficiently and professionally.
- Open and close customer accounts in line with credit limits and outstanding debt status.
- Maintain accurate records of all client interactions and transactions.
- Collaborate with the finance team to improve processes and ensure policy compliance.
- Implement effective credit control procedures to minimise bad debt.
- Build and maintain strong client relationships to ensure prompt payment.
- Assist with month-end and year-end debtor-related reporting requirements.
Credit Application Processing (Prospective Customers)
- Receive and review credit applications, ensuring all required supporting documents are obtained.
- Verify customer information for completeness and accuracy.
- Conduct credit checks via approved credit bureaus and perform reference checks.
- Evaluate customer financial stability, payment history, and credit risk profile.
- Assess the customer’s ability to meet payment obligations.
- Obtain approval for credit applications.
- Communicate application outcomes to customers.
- Assist with account creation for approved applicants.
Other Required Skills and Responsibilities
- Support management in a constructive manner and maintain strong internal departmental relationships.
- Strong understanding of credit control principles and accounts receivable processes.
- Ability to manage workload independently and efficiently.
- Maintain high standards of accuracy and work quality at all times.
- Strong analytical and problem-solving skills.
- Build effective internal and external relationships through clear communication.
- Participate in relevant training and development programmes.
- Contribute to the development of others’ knowledge and skills.
- Ensure compliance with all Health and Safety regulations.
- Adhere to company policies, procedures, and proper use of assets.
- Maintain good housekeeping and filing practices.
- Strong time management skills.
Minimum Requirements / Personal Attributes
- Diploma in Accounting or BCom Accounting Degree
- Minimum 5 years’ experience in a similar role
- Valid Code 8 driver’s licence
- SAP accounting system knowledge and experience
- Confident and proactive approach with ability to anticipate issues and requirements
- Strong team player
- Excellent communication and interpersonal skills
Vacancy posted 1 day ago
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