Technical Sales Representative - Oil and Gas

Job Description,

Macsteel Fluid Control is seeking a skilled and experienced External Sales Representative to join the team in the Mpumalanga Secunda region.

The successful candidate will be responsible for growing existing business, identifying new sales opportunities, developing customer relationships, and providing technical and commercial support to customers. The role requires a self-motivated individual with strong sales ability, sound product knowledge, and a proven track record of achieving sales and profitability targets.

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Requirements ,

• Grade 12 / NQF Level 4–5 (Essential)
• Relevant sales, business, or technical qualification (Advantageous).
• Minimum 5 years' technical sales experience within the Petrochemical, Oil & Gas, Mining or Heavy Industrial sector.
• Strong understanding of valves, actuators, pipes, fittings, flanges, steam systems, instrumentation and Fluid Control products.
• Knowledge of relevant industry standards (API, ASME, ISO, SANS where applicable).
• Experience working with Petrochemical, oil and gas or similar industrial customers (advantageous).
• In-depth knowledge of SP Specifications, Fluid Control products and applications.
• In-depth knowledge of the Mpumalanga market.
• Preferably based Secunda, or surrounding areas.
• Ability to engage technically and commercially at all levels.
• Proficient in SAP, Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and relationship-building skills.
• High attention to detail and strong organisational skills.
• Ability to work effectively in a results-driven environment.
• Team player with strong problem-solving, planning, and decision-making abilities.
• Valid Code B driver's licence.

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Duties and Responsibilities ,

Sales & Business Development

• Service and grow the existing customer base Regionally to serve Petrochem/Oil & Gas.
• Identify and develop new business opportunities to increase sales, profitability and market share.
• Achieve agreed sales and gross profit targets.
• Implement sales plans and customer engagement strategies to support business objectives.
• Promote Fluid Control products and solutions to existing and potential customers.
• Promote engineered Fluid Control solutions rather than only standard products.
• Identify opportunities during plant shutdowns, maintenance activities and capital projects.
• Develop relationships with engineering consultants, EPC contractors and maintenance service providers.
• Conduct technical product presentations and training sessions for customers.

Customer & Stakeholder Management

• Build and maintain strong relationships with customers and key decision-makers.
• Conduct regular customer visits in accordance with approved call plans.
• Provide commercial and technical support to customers.
• Resolve customer concerns and maintain high levels of customer service.
• Engage professionally with Engineering Managers, Maintenance Managers, Plant Managers, Process Engineers, Mechanical Engineers, Instrument Engineers and Reliability Engineers.
• Attend technical meetings with customers to identify operational challenges and recommend suitable Fluid Control solutions.
• Support customers during project planning, installation, commissioning and post-installation activities.

Technical & Commercial Support

• Provide technical support on valves, actuators, steam equipment, safety interlocks, valve automation, strainers, instrumentation and associated Fluid Control products.
• Prepare accurate costing and quotation calculations.
• Liaise with management regarding pricing, contracts, and special pricing requirements.
• Review customer specifications and recommend suitable products.
• Assist customers during commissioning, start-up and troubleshooting of Fluid Control products.
• Conduct on-site technical inspections and identify opportunities for improvement.
• Work closely with internal engineering and suppliers to resolve technical issues.
• Assist in preparing technical proposals, product selection and datasheets.
• Ensure supplied products comply with customer specifications and applicable engineering standards.

Market Intelligence & Reporting

• Monitor market trends, competitor activity, and customer requirements.
• Identify opportunities for growth and provide market feedback to management.
• Identify upcoming shutdowns, maintenance campaigns and capital projects.
• Monitor new technologies and product developments within the Fluid Control industry.

Technical Knowledge

• Ability to read and interpret: P&IDs, PFDs, Mechanical drawings, Valve datasheets, Equipment datasheets & Process specifications.
• Knowledge of: valve, pipe, actuation, applications, pressure and temperature ratings, material specifications, etc.