...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
...Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.
Position Overview:
As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience...
...be instinctive and calculated.
Debt Collector Responsibilities:
Identifying deviations from predetermined payment plans.
Calling and emailing defaulters to restate their dues.
Locating fugitive defaulters through telephonic and desktop investigations.
Proposing...
...communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...
...Job description
The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics...
About us:
Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions.
Our growing team of highly...
R 600 - 690 ph
...SUMMARY:
Senior Project Manager - SAP Upgrades - Contract
POSITION INFO:
Our Client a Global tech firm is seeking a Senior Project Manager – SAP Upgrades to join their team in Durban on a Contract Basis. They offer stability, growth, attractive rates and a great...
HR Genie
Durban, KwaZulu-Natal
more than 2 months ago
...applications across all divisions to increase customer and credit base (outbound agents only)
QUALIFICATIONS
~ Grade 12
~1 year call centre experience - in new accounts environment
~ Knowledge and understanding of industry legislature: Consumers Protection Act; POPI...
...SUMMARY:
Leading retailer requires a People Support/HR Generalist to support employees and Managers within the National Distribution Centre.
Plan and ensure that DC Leaders adhere to all PS policies, procedures and Standard Operating Procedures (SOP)’s in order to...
The HR Company
Durban, KwaZulu-Natal
more than 2 months ago
New Logistics Company based in Durban seeks staff urgently to start working immediately on permanent basis. Immediate start.
Salary R 9800pm to 15400pm.
To apply whatsapp the word JOB to 078 307 9916
...path through their five-people promises. They also actively engage in meaningful community initiatives.
About the Role:
As a Call Center Agent based in Durban, South Africa, you will join our client's team to deliver exceptional customer service and support through...
...SUMMARY:
-
POSITION INFO:
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in an exciting learnership opportunity.
Qualification: Contact Centre...
Isilumko Staffing (JHB)
Durban, KwaZulu-Natal
7 days ago
...OBJECTIVES
Main function of the Job
Monitoring and maintenance of all Data Centre critical infrastructure
Performing planned / preventative / predictive maintenance of all infrastructure
Fault detection of critical infrastructure
Switching and isolation...
...online retailer, is looking for a highly talented Distribution Centre Finance Admin Manager to join our Supply Chain Team in Kwa-Zulu... ...experience
~Previous experience with WMS systems such as Oracle, SAP, Logfire or similar
~High level of proficiency with MS Office packages...
...Job Description:
A position has become available for a suitably qualified and experienced Distribution Centre Manager to join one of the country's leading logistics companies, based in Durban.
Requirements:
• BCom/BTech Degree in Logistics or similar
• 7 years...
...Job Brief
We are looking for an SAP SuccessFactors HCM Consultant to support implementations and provide ongoing support for our customers. This is a permanent role which is fully remote, and the consultant will work from home with occasional travel.
Duties and Responsibilities...
Hire Resolve's client is seeking a highly skilled and experienced SAP Specialist to join their team in the Beverage Production Industry in KwaZulu-Natal. The ideal candidate will be responsible for implementing, maintaining, and supporting the SAP system to ensure smooth...
Manager - Call Center, City Centre, Durban City. Company Name: ACARE
PLUS. A managerial vacancy is available for a highly skilled and
experienced Call Center Team Leader / Manager with a strong sales
background to join our dynamic customer support team in Durban. This...
Outbound Call Center Agents, City Centre, Durban City. Company Name:
Isk. We are currently seeking outbound Call center agents: Duties
Include: Cold Calling. Telephone Ettiquette. Objection Handling.
Meeting Daily / Weekly / Targets. Dialing from a Data base. Basic
Salary...
R 15,000 - 20,000 per month
Call Center Agents, Chatsworth, Durban City, Company Name: The SlyK
Group. Attention all Call center agents. WE ARE HIRING Office based in
Malvern, Queensburgh. Mon - Fri , no weekends. R,5000 + uncapped
commission. Average commission that can be earned based on performance...
takealot.com, a leading South African online retailer, is looking for a highly talented Distribution Centre Manager: Inbound to join our Supply Chain team in KZN DC.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity...
Call Center Manager 40k, Other, Durban City. Company Name: BPO.
We are looking for a Call center manager to supervise daily operations
and personnel aiming for maximum efficiency and cost-effectiveness.
You will also ensure that technology is utilized to a maximum and...
...revenue and improving customer satisfaction.
Experience Required
Essential
• 6 months sales/customer service experience as a call center agent
Competencies & Skills Required
Essential
• Customer Care
• Numeracy
• Products
• Telephone Etiquette
•...
...We’re on the lookout for an experienced Business Process Engineer – SAP PM PS and IM to provide the leading regional role in executing the function of Business Process Engineer for SAP PM, PS & IM in terms of its impact on maintenance, engineering, and projects. To also...
Data Centre Engineer, Durbanville, Northern Suburbs. Position type and
expected hours of work - Willingness to work shifts, as per shift
roster (24 x 7 operation).
Qualification: Essential Competency - Matric / Grade 12 qualification.
CompTIA N+, CompTIA A+. Essential...
Our client is a leading organization in the FMCG space has a fantastic offering for an SAP Finance and Accounting Solutions Specialist. They provide a dynamic work environment with a 12-month contract, potential for extension, and a hybrid working model. Two consultant...
...accommodation solution tailored to suit the successful individual.
Salary: 60 – 70k + bonus + bens (GBP)
Essential background:Contact Centre leadership and experience of leading UK Insurance operations.
It is anticipated that the individual will relocate to Durban and as...
...Mr Price Group's job vacancy, Career and Recruitment Job title : Call Center Agent (Customer Support) Mr Price Money jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : June 17, 2024 Quick Recommended Links JOB DESCRIPTION
~ Our Customer Liaison...
Mr Price Group
Durban, KwaZulu-Natal
3 days ago
...Safety Rules and Regulations
~ Computer Literate
• SAP spares ordering experience • MECHANICALLY Sound and... ...Shutdown resource allocation. • Standby duties and call-outs. • General housekeeping and ensure OHS Act...
Complement Recruitment
Durban, KwaZulu-Natal
13 days ago
...professional and ethical manner.
Responsibility Area
• Outbound calls - Sales of services and products
• Administration - Processing... ...company values.
• Provide additional support to the contact centre operations in terms of taking calls, handling internal/external...
Tower Group
Durban, KwaZulu-Natal
8 days ago