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- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven...
- .... Manage and coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints and queries are resolved... ...communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to drive continuous...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- ...Responsibilities: Provide timely and quality responses to customer complaints and escalations across all channels. Ensure a customer... ...touch points. Manage day-to-day operations of the customer service team. Provide training and support to team members in...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every call matters? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- ...Excellent written and verbal communication skills in English and Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance knowledge will be preferred. Experience with MS Office, especially Excel...
- ...environment including weekend working Must have excellent command over English Language Dedicated to High Quality experience for customers and delivering high CSAT Ability to identify stated and unstated customer needs, follow quality metrics Being a travel...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- An exciting opportunity exists to join a leading Destination Management Company in a remote Product Manager role. This position is permanent and is open to candidates based in South Africa.Experience required:Minimum 5 years of experience in the travel industry, with a...
- ...and have extensive rental experience and knowledge. Roles: Customer Success Consultants must know the company's products inside out... ...software so customers are encouraged to continue using our services. Proven ability to handle a significant volume of data Strong...
- ...Act as the primary point of contact for internal and external customer inquiries. Process orders, track shipments, and resolve any... ...sales, operations, and support teams to ensure seamless customer service. Maintain and update customer records in the CRM system....
- Job Title: Field Service Technician /On-Site Resource (Western Cape) Description: This... ...network anomalies during site visits or remotely Preventative Maintenance & Equipment... ..., and planning skills Strong customer service aptitude with meticulous attention...
- ...The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and... ...experience. Technical / Professional Knowledge Customer service principles Product Knowledge Problem solving skills...
- We provide a wide range of catering and associated services to clients in all industries. Outsourcing your catering services to us will... ..., style and taste to turn eating into a special event. We customize our catering and services according to your needs. Our...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you have a passion for training, coaching, and elevating customer service quality? We're looking for a CX Associate to shape agent performance through dynamic training, impactful...
- ...Town — a listed multinational that's as passionate about finance as it is about flavour! Our client is looking for an Accounts Services Manager who thrives on structure, drives performance, and gets energized by building strong teams and smarter processes. If you're...
- Customer Support Engineer (L1) What you will be doing; The Customer Support Engineer is responsible for providing 1st line support... ...resolution with client before resolving of the call on the IT Service Management System. ~Retrieves calls emanating from the...
- ...comprehensive network of more than 100 independent distributors around the globe. Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing,...
- We provide a wide range of catering and associated services to clients in all industries. Outsourcing your catering services to us will... ..., style and taste to turn eating into a special event. We customize our catering and services according to your needs. Our...
- ...you thrive on building relationships and delivering top-notch service? If so, dotsure.co.za wants you to join our sales and service... ...improving the lives of pets and their devoted pet parents. ~ Customer-obsessed: We believe in simple, seamless service that creates...
- ...and feel empowered to contribute to NielsenIQ culture.âÃÂÃÂJob Description Responsibilities The key focus of the Retail Customer success organization remains consistent: To be focused on our customers and deliver on our Retail financial commitments,...
- Qualified / Trade Tested Millwright 5+ years experience in the repairs of CNC Machining & Turning Centers Familiar with Fanuc and Siemens PLC and Control systems Willing and able to travel regularly within South Africa Able to work unsupervised and under pressure...
- An exciting opportunity exists to join a leading Destination Management Company in a remote Product Manager role. This position is permanent and is open to candidates based in South Africa. Experience required: Minimum 5 years of experience in the travel industry,...
Executive Placings
Western Cape14 days ago - ...What You’ll Do You’ll be at the forefront of launching and managing all technical service operations for products across the country: Develop a national network of skilled installers and technical service partners Lead and coordinate installations, technical support...
- ...Financial Services Manager Qualification / Education ~ Relevant Diploma or Degree required (e.g. B.Comm, B.A. with commercial... ...operations for Company money offerings. Align with customer service and internal departments for smooth service delivery....
- We are seeking a highly motivated and experienced Technical Service Supervisor to oversee and coordinate the maintenance and technical operations of our healthcare facility. This critical role ensures the safety, efficiency, and compliance of all technical systems and...
- Key Responsibilities Oversee the day-to-day operations of the maintenance and projects department Implement and manage preventative and corrective maintenance programs Supervise major equipment refurbishments to optimise asset performance and reduce operational...
