Search Results: 3 vacancies
...and assist in packing equipment away.
Check emails daily and respond where necessary.
Acknowledge, update, and close off logged calls/ faults.
Provide adequate feedback to Office Administrators and Managers regarding completed jobs and/or problem areas....
...similar environment.
• Knowledge of IT end-user equipment.
• Knowledge of software.
• Ability to resolve IT asset related calls within the agreed SLA time.
• In-depth asset management knowledge.
• Strong ability to carry out assigned tasks...
...The purpose of the contact centre agent is to respond to incoming and outgoing calls to and from customers. Respond to enquiries (calls, email and social media platforms), manage complaints, troubleshoot significant customer service problems and provide general information...