...process, assign rooms, issuing room keys and managing requests
Verify and prepare for next day guest arrivals and departures
Monitor hotel security cameras
Resolve Guest Complaints
Ensuring all End Of day tasks are completed
Auditing and account reconciliation...
...Front office Host. The Host is responsible for the overseeing of daily front office desk operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment. Minimum requirements
Matric
Hotel Management...
...driving sales through launching new product packages, opening key accounts and cross selling to maximise market share for the group
Monitor and increase sales of all facilities
The events department is responsible for the coordination of:
All event venue bookings...
...are no variations on the agreed standards of food presentation, quality and freshness
Ensure cleanliness of the entire hotel
Monitor daily variance reports and action shortages
Understand the ownership roles and levels of responsibility in your team
Managing...
...processes.
Proficiency in MS Office suite.
Duties and Responsibilities:
Manage invoicing processes accurately and efficiently.
Monitor and follow up on outstanding invoices.
Coordinate collections efforts to ensure timely receipt of payments.
Reconcile...
...to manage customer issues
The ideal candidate would need to be a team player and work well with colleagues in collaboration of monitoring email boxes and telephone lines.
The candidate would not be a typical time watcher and would be eager to assist the department...
...2 Saturdays per month).
The ideal candidate would need to be a team player and work well with colleagues in collaboration of monitoring email boxes and telephone lines.
The candidate would not be a typical time watcher and would be eager to assist the department...
...the Bar / Restaurant Team in accordance with brand principles by ensuring constant floor presence during peak operational times
Monitoring and reporting cover count and average spend trends
Actively proposing promotional ideas as well as actively driving the sales...
...area
Yield management, managing room and therapist efficiency and profitability
Manage work schedules, supervise duties and monitor performance
Manage professional platform partners within all facilities
Manage accuracy of database on ESP
Create the ultimate...