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- ...coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints... ...Ensure a positive customer experience through excellent communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to...
- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying... ...any issues with delivery. Guide customers through the return and refund process, ensuring company policies...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- ...Job Description Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective... ...engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries...
- ...Responsibilities: Provide timely and quality responses to customer complaints and escalations across all channels. Ensure a customer... ...touch points. Manage day-to-day operations of the customer service team. Provide training and support to team members in...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every call matters? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- ...Excellent written and verbal communication skills in English and Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance knowledge will be preferred. Experience with MS Office, especially Excel...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- ...About the role As the Customer Outreach Agent for our outreach division, you will play... ...and promote the sale of additional services and products. This role is essential for... ...Ensure that you update and maintain records through pipeline management. Obtain and...
- ...volume coming from reception/sales transferred to rentals if this is the nature of the customer query Completing bulk email sends and managing any new application queries coming through via the mailbox Schedule viewings against the availability shared by Rental...
- ...and have extensive rental experience and knowledge. Roles: Customer Success Consultants must know the company's products inside out... ...software so customers are encouraged to continue using our services. Proven ability to handle a significant volume of data Strong...
- ...Act as the primary point of contact for internal and external customer inquiries. Process orders, track shipments, and resolve any... ...sales, operations, and support teams to ensure seamless customer service. Maintain and update customer records in the CRM system....
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you... ...training, coaching, and elevating customer service quality? We're looking for a CX Associate to shape agent performance through dynamic training, impactful coaching, and thorough...
- ...Summary: Direct management of service teams to achieve service key performance indicators Management of the department in order... ...responsibility of services within the Branch Asset Management Customer visits and liaison / problem solving and ensure HACCP...
- ...independent distributors around the globe. Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing, and revenue growth management. This role...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- ...Town — a listed multinational that's as passionate about finance as it is about flavour! Our client is looking for an Accounts Services Manager who thrives on structure, drives performance, and gets energized by building strong teams and smarter processes. If you're...
- Customer Support Engineer (L1) What you will be doing; The Customer Support Engineer is responsible for providing 1st line support... ...resolution with client before resolving of the call on the IT Service Management System. ~Retrieves calls emanating from the...
- ...you thrive on building relationships and delivering top-notch service? If so, dotsure.co.za wants you to join our sales and service... ...improving the lives of pets and their devoted pet parents. ~ Customer-obsessed: We believe in simple, seamless service that creates...
- ...Job Opportunity: Senior Analyst Alternative Service Delivery Location: Cape Town (Relocation assistance provided) Salary: R48,000 R52,000 per month (includes medical aid contribution) Type: Full-time, Permanent (3-month probation period) About...
- Are you passionate about pets? Do you thrive on building relationships and delivering top-notch service? If so, dotsure.co.za wants YOU to join our Sales and Service team as a Pet Ambassador!
- ...of Company operating standards for the customer, operations, facilities, employment practices... ...employees in maximising sales, customer service, operating standards, operating... ...Employee and Customer Safety in restaurants: through monitoring of restaurant performance,...
- ...qualified and competent individual to ensure that social work services are provided by supervisees through the promotion of social change, problem solving in... ...and problem-solving; Client orientation and customer focus. Remuneration Grade 1: R477 564 – R5...
- ...keeping and filing. Remuneration R 325 101 – R 382 959 per annum (Salary level 7) Note on remuneration in addition to service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are...
- ...holders for the effective empowerment of human and social capital through a community development approach towards sustainable... ...new developments in the community development field to enhance service delivery. Competencies Knowledge of the following:...
- ...available) INDUSTRY: Insurance / Financial Services REMUNERATION STRUCTURE:... ...potential from that point Working Hours: Monday to Friday: 08:00 – 17:00 One compulsory... ...Promote client retention and repeat business through excellent service Ensure full regulatory...
- ...licence (Code B). Recommendation Appropriate administrative experience. Key Performance Areas Provide a Reception service; Provide a typing service; Provide office administration; Provide logistical support; Perform administrative and related functions....
- ...RESPONSIBILTIES # Manage and mentor the sales team on service standards, product knowledge, and customer interaction. # Resolve customer queries and... ...ERP systems for Retail. WORK HOURS # Monday to Friday, 8.00 am to 5.00 pm. # Alternate weekends, Saturday...