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- ...To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer... ...by providing accurate account, product and / or service related information aligned to the Standard Operating...
- ...Collections objectives of the business. Inbound and Outbound SLA and work queues Dealing... ...framework Obtain “promise to pay” from customers Achieve daily collections targets and monthly KPA targets Customer Service To rehabilitate accounts in an efficient...
- ...Job The individual in this role is required to assist eMedia customers across multiple platforms with inquiries related to our product... ...opportunity to gain hands-on experience in a dynamic customer service environment, develop interpersonal and communication skills, and...
- We are on the lookout for a Customer Service Consultant in JHB North As a Customer Service Consultant, you will be responsible for: Customer Handling Administration Client Service
- ...SUMMARY: 2 MONTH TEMPORARY ASSIGNMENT FOR A CUSTOMER SUCCESS MANAGER - NORTHEN SUBURBS - CAPE TOWN The Customer Success Manager plays a key role in driving user adoption, maximising customer value, and aligning success efforts with business goals, ensuring a seamless...
- ...To manage and oversee the smooth functioning of a team of Customer Service Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach. Manage daily operations: ~ Supervise,...
- Inbound Sales Manager, Financial Wellness. Bellville, Northern Suburbs. Company Name: Hero... ...solutions, exceptional client service, and commitment to creating a positive impact... ...sales KPIs while maintaining high levels of customer satisfaction. Develop and implement...
- ...telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Inbound and Outbound SLA and work queues Dealing... ...reduce account balance in the respective service Customer Service To advise...
- Customs Entry Clerk must have experiences between 2 - 5 years, is responsible for accurately preparing and submitting customs documentation, ensuring compliance with international trade regulations. They also manage and track customs entries, resolve discrepancies, and...
- ...boost the profitability of our portfolio with focus on our Financial Services Products. In this role, you'll not only drive business growth but also ensure that we consistently exceed our customers’ expectations. Key Responsibilities Execution of PEPmoney strategy...
- Air Conditioning Service Coordinator. Kuils River, Northern Suburbs. Company Name: Airficiency. Air conditioning, Ventilation & Refrigeration... ...this role, you will be responsible for providing exceptional customer service, coordinating maintenance/service call outs, and...
- Company: KBC Health & Safety Area: Randburg Position: INBOUND SALES AGENT Contract type: PERMANENT Inherent requirements: • Matric... ...communication skills (both written and verbal) • Customer service skills • Proficient sales technique • Computer literate...
R 5,500 per month
Job Title: Customer Service Sales Agent Job Type: Full-time Location: Randburg Job Summary: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing excellent...- ...German-Speaking Customer Service Agents We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German...
- ...the portfolio of evidence for the Initial Agent Training Programme (Part-1 and Part-2... ...external and internal stakeholders, i.e. service providers, colleagues and management.... ...assertive (where needed) with employees and /or customers. Ability to overcome obstacles and meet...
- Customer Service Agent As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the... ...being dealt with. First point of contact customers; taking inbound and/or outbound calls for, among other things, responding...
- ...based in Sandton is looking for a Senior Travel Designer (Inbounds) to generate and grow sales whilst maintaining required profit margin, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests...
- ...Travel Company is looking for a SENIOR INBOUND TRAVEL DESIGNER POSITION INFO: This... ...while upholding the highest standards of service and attention to detail. *This position... ...and Kenya Experience handling customer relationships and developing or promoting...
- ...The Quality Assurance Analyst will be responsible for evaluating call center sales interactions, coaching agents to improve performance, ensuring compliance standards, and supporting continuous performance improvement within a high-energy sales environment. Job title...
- ...Our company is looking for a dedicated and enthusiastic Call Center Operator to join our customer service team. If you like to communicate with people, provide support, and offer quick solutions, this post might be right for you. Main responsibilities: Takes...
- ...driven sales professional passionate about delivering exceptional customer experiences and driving revenue growth? My Client is seeking a... ...: Act as a customer ambassador, ensuring world-class service and satisfaction Prepare and follow up on quotations to...
- ...successfully sell our offerings to both current and potential clients Build and nurture customer relationships to drive sales growth. Evaluate the value proposition of our products/services for each client, considering their specific needs and budget constraints....
- ...SUMMARY: - POSITION INFO: Duties: Logging calls (Service/ Toner/ Etc) Assisting clients with queries General Office... ...Opp MIF Info (Opposition Machines in Field) Calling existing customer base- Courtesy calls Generating New & Add On business-...
- ...POSITION INFO: The successful candidate will be responsible for Providing internal and external customers with an excellent customer service experience The efficient and effective logging of customer queries and resolutions thereof Duties Follow...
- ...record keeping of repairs and returns. Prepare, submit and record keeping of warranty claims. Telephonic and on-site support for customers. Internal sales technical support. Maintain ISO requirements. Commissioning of equipment. Problem evaluation on...
- ...SUMMARY: New role is available for a Field Service Technician for our client in the Engineering Industry, based in Midrand JHB.... ...compliance, maintaining records, and supporting both internal teams and customers on-site and remotely. Contract to permanent Key...
- ...NATURE AND SCOPE OF DUTIES The Store Manager leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability. Create and lead a high performance team that drives sales. Provide strong leadership...
- ...One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services...
- ...SUMMARY: Medical device company based in Randburg is seeking an experienced Field Service Technician POSITION INFO: Minimum requirements: Tertiary qualification in Electrical or Electronic Engineering At least 3 years working experience in the medical...
- ...Covers. Job Type: Full-Time. Sales Executive Position. Our company is looking for a self-motivated and highly driven experienced sales agent! Skills and Experience: Strong sales experience in the construction/civil industry. Must be organized and professional. Must have...