Search Results: 26 vacancies
...SUMMARY:
Role: IT Helpdesk Technician
Location: Fourways. Johannesburg
Company: A leading and growing MSP with over 30 years’ experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team.
POSITION INFO:
Provide...
Elite Search
Johannesburg, Gauteng
12 days ago
...SUMMARY:
Junior IT Support | Helpdesk Technician
Kempton Park
Salary - Market Related
POSITION INFO:
Minimum requirements:
Basic Network (file sharing; network permission)
Basic IT Support technical (diagnose OS errors identify and understand...
Dante Personnel
Kempton Park, Gauteng
7 days ago
IT Helpdesk Support
Support operations and other support services with helpdesk request
Attend to tickets logged in a timeous and efficient manner
Raise any deviations with the Head of IT
Ensure employees are adhering to IT protocols
...How you'll role
As a Helpdesk Manager, you will assume responsibility for leading and supervising a helpdesk team, ensuring the efficient and effective handling of queries, reports, and requests generated on the helpdesk platform. Your key responsibilities will involve...
...Job Description: We are seeking a highly motivated and technically skilled Level One Helpdesk Technician to join our team in Meyersdal, Alberton. The successful candidate will be responsible for managing and monitoring IT systems to ensure optimal performance, reliability...
...We have a great job opportunity for an IT and Helpdesk Support Manager to join our team in Craighall, Johannesburg.
If you have two years or more experience in helpdesk support, this job could be perfect for you!We have a great job opportunity for an IT and Helpdesk...
Midrand
IT Systems and Helpdesk Manager
30000
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Duties & Knowledge
Role
• System infrastructure support
• SQL database support
• Reporting to customers and staff...
Job Summary:
We are seeking a highly skilled and experienced Level 2 Engineer to join our team. As a Level 2 Engineer you will be responsible for providing advanced technical support and expertise to our clients resolving complex IT issues and implementing strategic...
...Extracting reports and data from the management system
~Information Technology:
~Assisting with IT deliverables under IT manager
~Helpdesk assistance - direct users to the correct IT department
~Providing feedback to staff on fault logging
~Assisting with IT...
...are met
Do a weekly review of implementation pillars identifies where the problems are and where support is needed
Work with helpdesk staff and other delivery teams to solve tickets
Conduct site visits where necessary and solve problems
Work with principals...
...Directory Experience
• Virtual Server Experience
• Mikrotik /Sophos Firewall Knowledge
• IP Camera systems
• Tag Systems
• Helpdesk Systems
• Knowledge on all forms of connectivity e.g. Wireless, 3G, APN, Fibre, etc.
• Android, Apple, Blackberry, and windows...
...Active Directory Experience
• Virtual Server Experience
• Sophos Firewall Knowledge
• IP Camera systems
• Tag Systems
• Helpdesk Systems
• Knowledge on all forms of connectivity e.g. Wireless, 3G, APN, Fibre, etc.
• Android, Apple, Blackberry, and windows...
...telephonically with minimal assistance Excellent Desktop operating system knowledge and troubleshooting Create new Incidents in the HelpDesk Ticket System daily, Troubleshoot, and show descriptive steps taken to resolve Be abreast of technology changes and be able to...
...and relationship management role.
~ Excellent verbal and written communication with both external and internal stakeholders.
~ Helpdesk support experience is an advantage.
~ High attention to detail and service-orientated.
~ Comfortable working in a fast-paced...
...service provider or contact centre environment
Demonstrated client service experience
Demonstrated working experience in an IT helpdesk, support desk environment
Demonstrated experience working with help desk/ticketing software
Skills Summary
Customer...
...African drivers license.
~ MCITP
~ Knowledge of OHS act and ISO 9001 quality management systems.
~3+ years in a call centre or helpdesk environment.
~ Experience with booking systems- Condeco would be advantageous.
~ Familiar with VOIP, Avaya Telephony,...
...service provider or contact centre environment
Demonstrated client service experience
Demonstrated working experience in an IT helpdesk, support desk environment
Demonstrated experience working with help desk/ticketing software
Responsibilities:
Experience...
...remove them on the asset register.
Adhere to Call Logging Processes and Procedures.
Develop and maintain end user and cell phone helpdesk documentation and provide training on how to use various telecommunications equipment and software.
Manage cell phone and...
...Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Systems Administrator where necessary, quickly, and effectively.
To provide technical support;...
...and R&DClient-facing project services & supportCreating and maintaining IT project and support process documentationTier 2-Tier 3 Helpdesk escalations (as needed, in special circumstances)Mentoring and training IT Helpdesk and IT Project Services team membersInvolving...
