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- ...required Maintain strong communication with users and provide timely feedback Requirements: Minimum 1+ year experience in a help desk or support role Basic IT knowledge (hardware, software, networks) – advantageous Strong problem-solving and communication...
- ...database and we will be in touch for other suitable positions. *** In the meantime, please download our EBOOK which will hopefully help you understand our process and how we work. When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CV’s...
- ...We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will...
- ...Candidate Responsibilities: Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses Translate Business Strategies into actionable...
- ...updates and additions to the dynamic Service Catalogue; Stay abreast of societal and environmental issues relevant to the ITS Help Desk; Adhere to policies and support the University's security policies/requirements; Manage and escalate compliments and complaints...
- ...of all patient complaints, compliments and suggestions in support of the quality assurance manager. Provide an effective hospital help desk service including resource management support and effective management of office stocks supplies and assets. Facilitate allied processes...
- Because every great stay begins with a leader who owns the front desk and runs the shift like a pro. At The President Hotel, the front... ...and other departments to keep things flowing Supporting Your Team Help train, guide, and support reception team members Keep the team motivated...
- ...We are seeking a proactive and customer-focused Service Desk Agent with experience in incident management, call centre operations, and IT support, who can effectively monitor systems, manage call logging, and meet Service Level Agreements (SLAs) while ensuring clear and...
- Job Summary: A well-established software vendor to the Hospitality Sector, is seeking the services of a Support Desk Manager / Team Leader. The successful candidate will lead an established team of software consultants and guide the department in supporting all existing...
- ...Are you passionate about delivering exceptional IT support and solving technical challenges? Join OryxAlign as a Service Desk Engineer and become a key player in our dynamic and collaborative Service Desk team. Why OryxAlign? At OryxAlign, we believe in empowering...
- ...The Service Desk Team Leader is responsible for overseeing the daily operations of the Service Desk team, ensuring timely and efficient technical support to clients and internal users. This role includes managing ticket workflows, maintaining SLAs, coaching and developing...
- ...troubleshooting computer and peripheral device problems? Do you have basic networking skills? Then our position within our Service desk is a great first step into the IT field for you. Responsibilities Providing telephonic and email 1st line support and...
- Our client in the Telecoms Industry is looking to hire a Bridge Desk Agent. Duties and Responsibilities • 1st Line Support (Specific Desktop Support activities) • Monitoring of Alerts on Identified Systems • Log the Incident and assign to Incident Manager • Identify...
- ...the markets we operate. This approach enables our clients to innovate and grow with us. Purpose of role: The Prescient Service Desk serves as the single, trusted point of contact for all Prescient IT-related incidents, requests, and support queries. The role is...
- ...outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with... ...at NTT DATA The Team Lead, Managed Services Client Service Desk is an entry level subject matter expert, responsible for taking accountability...
R 20,000 - 35,000 per month
...IT Service Desk Engineer PWe are seeking a highly skilled and motivated IT Service Desk Engineer to join our team. As a Service Desk Engineer, you will play a crucial role in providing exceptional IT support to our Education and SME clients whilst maintaining the...Uptime Solutions Ltd
Cape Town, Western Cape5 days ago- ...advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve... ...Process Adherence & Improvement Follow and improve service desk procedures. Identify recurring issues and contribute to root...
- ...We are seeking an enthusiastic Front Desk Coordinator to join the team of International Hotel School and be the face of our Pretoria Campus... ...switchboard, screening of calls, routing calls as necessary ● Help maintain workplace security by issuing access tags, parking discs...
- ...and urban locations, and spectacular spaces to simply âÃÂÃÂbeâÃÂÃÂ; unforgettable moments begin at One&Only The Front Desk Agent is responsible for all systems and procedures connected with Front Desk - Check in, Check Out, Resort Information, Cashiering,...
R 28,000 - 30,000 per month
...Italian 2nd Line Service Desk Analyst Salary: R28 000 – R30 000 per month (depending on experience) Job Type: Full-time Location... ...with internal teams and third-party vendors. Your expertise will help maintain IT stability, security, and service excellence within a...- ...systems, people, and processes to keep operations running smoothly? Thorburn Security Solutions is looking for a Premier Service Desk Coordinator (Administration) to play a critical role in supporting service desk operations, financial administration, and client...
- ...exclusive brands. We are looking for an IT-passionate and customer service-focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Co-ordinator you will be responsible for 2nd line and 3rd line hardware and software support to all...
- ...Were looking for a friendly, professional front desk receptionist to join our team. Duties include: Greeting and assisting customers Booking in bicycles for repairs and services Answering phone calls Operating the till / handling payments General front...
- ...local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding... ...at home here. The Role Ekco is seeking a 2nd Line Service Desk Engineer to join our growing Managed Services team. In this role...
- About This Opportunity Work-Force is looking for an Information Desk Attendant to work at a busy shopping center in Pretoria. As an Information... ...and experience. • Training: On-the-job training provided to help you succeed in the role. • Team Environment: Join a supportive...
- To perform a range of logistics and tool control duties related to aircraft materials and tooling, including receiving, inspection, binning, storage, picking, issuing, and stock control. The role also involves ensuring accurate inventory records, updating transactions ...
- Position: Front Desk Receptionist Company Overview: Msuez UK is a leading provider of industrial and environmental services, specializing in waste management, recycling, and water treatment solutions. With over 50 years of experience, Msuez UK is committed to providing...
- ...rooms surrounded by breath-taking mountains and vineyards. ProStaffSelect are in search of a skilled and experienced RECEPTION / FRONT DESK & FRONT OFFICE DUTY MANAGER to take on responsibilities for daily operations and to oversee Front Desk Reception, Concierge, Guest...
- Main purpose of the position: ~ To identify, initiate, investigate, research, and produce incisive journalism that is fair, accurate and compelling in accordance with SABC News editorial objectives and the public broadcasting mandate. Key Accountabilities: Initiate...
- ...French Speaking 2nd Line Service Desk Analyst Location: Century City, Cape Town (Hybrid) Salary: R28,000 – R30,000 (depending on experience) Working Hours: 24/7 rotational shifts | Hybrid (2 days in-office) Includes overtime shift allowance & internet...
