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- ...support tickets efficiently Escalate complex issues to senior IT support when required Maintain strong communication with... ...timely feedback Requirements: Minimum 1+ year experience in a help desk or support role Basic IT knowledge (hardware, software, networks...
- ...Candidate Responsibilities: Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses Translate Business Strategies into actionable...
- ...database and we will be in touch for other suitable positions. *** In the meantime, please download our EBOOK which will hopefully help you understand our process and how we work. When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CV’s...
- ...support: Provide first contact support to users with all IT-related problems, including a first contact resolution telephonically... ...of societal and environmental issues relevant to the ITS Help Desk; Adhere to policies and support the University's security policies...
- ...We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for... ...in problem-solving environment. We welcome applications from IT graduates with A+ and N+ certification, however we'll consider candidates...
- ...The Service Desk Team Leader is responsible for overseeing the daily operations of the Service Desk team, ensuring timely and efficient... ...and proactive communication. - Collaborate with other IT teams to ensure seamless IT service delivery. - Drive...
R 20,000 - 35,000 per month
...IT Service Desk Engineer PWe are seeking a highly skilled and motivated IT Service Desk Engineer to join our team. As a Service Desk Engineer, you will play a crucial role in providing exceptional IT support to our Education and SME clients whilst maintaining the...Uptime Solutions Ltd
Cape Town, Western Cape6 days ago- ...across a diversified portfolio of its own exclusive brands. We are looking for an IT-passionate and customer service-focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Co-ordinator you will be responsible for 2nd line and 3...
- ...We are seeking a proactive and customer-focused Service Desk Agent with experience in incident management, call centre operations, and IT support, who can effectively monitor systems, manage call logging, and meet Service Level Agreements (SLAs) while ensuring clear and...
- Because every great stay begins with a leader who owns the front desk and runs the shift like a pro. At The President Hotel, the front... ...and other departments to keep things flowing Supporting Your Team Help train, guide, and support reception team members Keep the team motivated...
- ...clothing. Job Description The Cape Union Mart Group is seeking a reliable, flexible, and responsible individual to join our IT Service Desk team. This role is key to providing first-line support to our business, ensuring IT issues are resolved efficiently and...
- ...of all patient complaints, compliments and suggestions in support of the quality assurance manager. Provide an effective hospital help desk service including resource management support and effective management of office stocks supplies and assets. Facilitate allied processes...
- Job Summary: A well-established software vendor to the Hospitality Sector, is seeking the services of a Support Desk Manager / Team Leader. The successful candidate will lead an established team of software consultants and guide the department in supporting all existing...
- ...Are you passionate about delivering exceptional IT support and solving technical challenges? Join OryxAlign as a Service Desk Engineer and become a key player in our dynamic and collaborative Service Desk team. Why OryxAlign? At OryxAlign, we believe in empowering...
- ...computer and peripheral device problems? Do you have basic networking skills? Then our position within our Service desk is a great first step into the IT field for you. Responsibilities Providing telephonic and email 1st line support and troubleshooting to...
- Our client in the Telecoms Industry is looking to hire a Bridge Desk Agent. Duties and Responsibilities • 1st Line Support (Specific... ...and Advise the User Requirements • Ideally 1 year of IT Work Experience in a Service Desk Environment or Desktop Support...
- ...approach enables our clients to innovate and grow with us. Purpose of role: The Prescient Service Desk serves as the single, trusted point of contact for all Prescient IT-related incidents, requests, and support queries. The role is responsible for managing all client...
- ...we are inviting students and graduates who express interest in IT opportunities within our business. Whether you're looking to complete... ...on business needs, you may gain exposure to: IT Support/ Help Desk Software Development Systems Administration Networking and...
- ...a global technology services provider, we help our people, clients, and communities do great... ...Lead, Managed Services Client Service Desk is an entry level subject matter expert, responsible... ...Some understanding of the vast range of IT operations and company service offerings...
- ...looking for an enthusiastic and dependable IT Support Technician to join our ICT team at... ..., and remote conservation reserves, helping them stay connected, productive, and supported... ...for escalated incidents from the Service Desk. Plan and execute IT infrastructure upgrades...
- ...digital technology and industry expertise to help our clients turn data into insights,... ...Improvement Follow and improve service desk procedures. Identify recurring issues and... ...when needed. Work closely with other IT teams to ensure cross-functional alignment...
R 28,000 - 30,000 per month
...Italian 2nd Line Service Desk Analyst Salary: R28 000 – R30 000 per month (depending... ...delivers reliable, secure, and compliant IT services, ensuring issues are resolved efficiently... ...third-party vendors. Your expertise will help maintain IT stability, security, and...- ...security Administer Microsoft 365 environments, including Entra ID (Azure AD) Log, track, and resolve IT incidents and service requests via the service desk system Perform software installations, updates, and system configurations Investigate issues to identify...
- ...Were looking for a highly experienced Principal IT Infrastructure & Network Engineer to take ownership... ...communication tools (WhatsApp, Teams, CRM, Service Desk) Lead by example always Work with engineers to help them achieve their work targets Ensure that you...
- ...Systems, Data & Asset Management Create, update, and maintain IT asset inventories (devices, peripherals, licenses). Maintain secure... ...new tools, systems, or workflows as directed by the IT lead. Help improve clarity and organisation of IT records and internal...
- ...We are seeking an enthusiastic Front Desk Coordinator to join the team of International Hotel School and be the face of our Pretoria Campus... ...switchboard, screening of calls, routing calls as necessary ● Help maintain workplace security by issuing access tags, parking discs...
- Business unit, Department, Reporting Business Unit Operate Department ITOC Job grade/level OP2 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy...
- ...About the Role Our client is looking for a Senior IT Technician to be the technical backbone of their team—someone who's seen it... ...with enterprise infrastructure while mentoring junior techs and helping shape how their client deliver services to over 100 clients. This...
- ...Role Overview The IT Administrator will be responsible for managing Microsoft 365 services, enforcing access governance, maintaining IT General Controls (ITGCs), and ensuring audit readiness. The role also requires involvement in operational IT support to ensure business...
- ...Renowned Company is looking for a self-driven and energetic individual to fill the role of IT Field Engineer. Minimum Requirements: IT Qualification is essential. Must have at least 3 - 5 years experience as an IT Technician / Engineer. Must have IT support...
