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- ...Key Responsibilities Handle inbound and outbound customer interactions, particularly with customers wishing to cancel services... ...and offering effective solutions Manage and resolve customer complaints in a professional and empathetic manner Investigate issues...
- A renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced...
- ...who give our clients the tools and advice needed to achieve success.Job Description The Complaints Resolution Specialist shall provide expert support in resolving customer complaints and investmentâÃÂÃÂrelated queries, with the objective of restoring,...
- ...Job title: Claims Handler Location: Bryanston, South Africa Company: Financial Services Job Description: Hire Resolve is... ...achieve fair and timely claim settlements - Provide exceptional customer service and address any questions or concerns related to claims...
- Position: Material Handler Company Overview: Msuez UK is a leading global provider of materials management solutions for industrial and... ...finished products. Our commitment to safety, efficiency, and customer satisfaction has made us a trusted partner for businesses around...
- ...assist you with your recruitment needs. Lead a high-performing complaints team within the insurance sector, ensuring efficient... ...processes, improve service delivery, and play a key role in driving customer satisfaction and operational excellence. Minimum...
- Who we are Scorpion Legal Protection is a non-mandated intermediary underwritten by Legal Expenses Insurance Southern Africa Limited. We have been providing affordable legal assistance to policyholders since 1996 and have helped numerous people defend and enforce their ...
- , permanent Job Title: Material Handler Company Overview: Msuez Uk is a leading global provider of materials management solutions, with... ...and distributing materials to ensure efficient operations and customer satisfaction. Key Responsibilities: - Receive, inspect, and store...
- ...benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands... ...customers with appropriate care and guidance. Assist with complaint identification and escalation. Process accurate and timely...
- ...Line: National Channel Director Role Context The National Customer Manager will play a critical role in managing and developing... ...& Operational Collaboration Manage customer concerns, complaints, and escalations timeously and in accordance with company procedures...
- , Permanent Position: Material Handler Company Overview: Msuez Uk is a leading industrial company based in Johannesburg South, South Africa. We specialize in the production and distribution of high-quality materials for various industries, including construction, manufacturing...
- ...helping our clients acquire, retain and optimize the value of their customer relationships. Some of our products and services include... ...prevention measures. Manage claim recoveries and customer complaints, ensuring timely resolutions. Assist vulnerable customers with...
- 1.Responding to customer inquiries and resolving issues.2. Providing product or service information.3. Handling complaints and feedback.4. Processing orders, returns, or exchanges.5. Maintaining customer records and databases.6. Collaborating with internal teams (e.g.,...
- Position: Material Handler Company: Msuez Uk Location: Johannesburg, South Africa Contract Details: Full-time Msuez Uk is a leading materials management company in South Africa, providing innovative solutions for the handling, storage, and distribution of materials. We...
- ...JOB PURPOSE The Customer Liaison Officer is responsible for outbound customer engagement, including follow-ups, handling queries and complaints, and ensuring timely escalation and resolution of customer issues. The role also focuses on maintaining accurate customer...
- ...Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create... ...Contact Centre ~ Automotive experience of having worked in a complaints department, will be an advantage Working Hours ~09h00 2...
- ...Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create... ...years call centre and BPO level experience Mandatory ~1-year Complaints handling or cases management ideal/ beneficial ~ Technical query...
R 25,000 per month
...Job Overview We are seeking a motivated and experienced Customer Support Specialist to support a UK-based employer in delivering... ...queries via email, chat, and phone in a timely manner Handle complaints, escalations, and complex support cases with professionalism and...- ...sales through outbound and inbound calls, maintaining strong customer relationships, and ensuring exceptional service delivery. The... ...promotions, and recommendations to customersHandle customer queries, complaints, and concerns professionallyCapture and update customer...
- ...Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in... ...operations and improve customer satisfaction. Resolve customer complaints and inquiries in a timely and professional manner. Monitor...
- ...Customer Service Representative The Customer Service Representative is responsible for delivering exceptional customer support to... ...solving sales related queries. Supporting managers with customer complaints and orders. Creating credits & debits Liaise with...
- ...People like you . Ready to Lead and Win? Become Our National Customer Manager Why You’ll Love This Role Responsible to... ...loss of revenue Responsible to manage customer concerns or complaints timeously and in accordance to DHL procedures in order to...
- The Phakisa Group is a dynamic and values-driven company. We pride ourselves as being a reliable and agile strategic business partner. Our experienced team is strategically focussed on support services across all major sectors. Phakisa subscribes to a culture of openness...
- ...practice. Knowledge of quality Assurance Standards, Ideal Hospital Realization & Maintenance Framework (IHRM), and depth Knowledge of Complaints, Compliments & Suggestions, and Patient Safety Incident management, patient care, including hospital policies and guidelines....
- .../items at entry point of warehouse Overpack goods as and when required based on SAP conversion factors and batches Ensure all customer returns are checked under Pharmacist supervision Label stock according to relevant SOP's and/or work instructions Complete inspection...
- ...Our client has an opportunity available for a Cards Customer Service Team Leader. Requirements: ~12+ months of recent tenure at... ...Handle Internal and External Customer Services compliments, complaints. Accurate Reporting. Ensure company policies and procedures...
- ...commercial and corporate banking services to more than 6 million customers across South Africa from large corporate accounts to accounts... ...SelfâÃÂÃÂService options to meet their needs Prevent complaints by proactively identifying customers requiring additional...
- ...: To ensure efficient order processing, invoicing, and customer support by coordinating between customers, Regional Sales Managers... ...if customers do not receive their orders Handle customer complaints and resolve issues effectively Ensure orders are dispatched...
- ...An exciting opportunity is available for a detail-oriented and proactive Customer Executive to join a dynamic Commercial Team. This role is responsible for managing customer processes, export documentation, and shipment coordination for the Far East region, ensuring seamless...
- ...conditions, regulations and procedures as and when required; Assist customers when there are flight disruptions and/or cancellations; Handle and safeguard of confidential information address any complaints in a professional and timeous manner; Escalate any problematic...