Search Results: 10 vacancies
...including recruitment, training, coaching, performance management, Staff Welfare and Health and Safety;
Duties & Responsibilities
CSI - Customer Service Intelligence
Develop and maintain systems to ensure client service level agreement adhered to at all times.
Ensure...
...Communicate messages on the PA system when required
Administrate the Team of the Month incentive scheme
Co-ordinate any Site CSI initiatives
Coordinate all meetings and functions, both on and off-site (venue, refreshments, catering, equipment, awards & certificates...
...Workshop facilitation (Midas Touch) such as WRP (Work Readiness Programme)
Compiles and reports on monthly Corporate Social Investment (CSI) activities on the CSI Tertiary Hub
Competencies Required:
Approachable and able to work in a team
Calm and composed...
...presentable i.e., well maintained, clean, everything is working, all IT systems and equipment are operational
Ensure management interaction with students is optimized including things like the SRC, CSI projects at campus level, sports days, parents’ functions etc....
...approved and implemented in line with the Ctrack add more value principles to the partners.
Ensure that your customer service index (CSI) remains above a 90% threshold.
Customer retention
Ensure that preventable churn within your partners customer base is measured...
...products.
Execute all year demonstration program.
CUSTOMER SATISFACTION
Attending to customer enquiries timeously
Overall CSI to be more than 85%
After sales contact to be at 100%
Develop new relationships within the agricultural community....
...organizing, directing, and coordinating of activities of the community development programs
Assist with the review and administration of CSI requests, site visits to confirm CSI requests and needs, submission and reporting to the CSI Governance Committee
Community...
...issues as Escalated from Agent Level
Drive Value Added Business Support
Collate information and Feedback, as and when required:
CSI’s, Out Of Stocks, Potential Sales
New Store Openings, Rejections, ICU Lists
VTM Sales Support, Returns, Out Of Sequence...
...beneficial relations internal and
external. Achieve own and company client satisfaction targets. Day to
day operations. Deliver and achieve CSI targets.
Requirements: Matric Qualification. Code 08 Driver’s License
(Advantageous). Previous Car Rental (Advantageous). Customer...
...targets are achieved
Achievement of regional sales targets
Implementation of effective control measures
Compliance to minimum CSI targets set for divisions on sales, workshop and parts.
company Health, Safety, Environment and Quality targets are achieved and...