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- ...Report CSI performance to the Marketing Director and relevant stakeholders weekly. Verify Telesure sample data against Lightstone dashboard volumes before scorecard meetings. Prepare and distribute monthly Telesure detractor reports to branch management. Provide...
- ...MARKETING MANAGER – BRAND, COMMUNICATIONS & CSI Location: Johannesburg, South Africa Reports To: Chief Marketing Officer About the Role We are seeking an experienced Marketing Manager – Brand, Communications & CSI to take ownership of the organisation...
- ...campaigns Source and brief external suppliers and manage production budgets Capture and edit photography for events, campaigns and CSI initiatives Retouch and prepare final images for brand use What you must have: Matric and qualification in Digital Marketing...
- ...budgets and expenses. Lead, motivate and develop the dealership management and sales teams. Drive exceptional customer service and CSI performance. Oversee After sales, Service, Parts, Workshop and F & I performance. Ensure compliance with company, manufacturer...
- ...strategies and targets in consultation with stakeholders. Align strategies with overall transformation objectives and share with the CSI team on a 3-year cycle. Regulatory Compliance & Scorecard Management: Lead and manage all BEE compliance activities. Ensure legislative...
- ...Requirements: ?? 5+ years dealership Service Management experience ?? Strong knowledge of workshop operations, WIP, productivity & CSI management ?? Experience working on BSI & Evolve systems is essential ?? Proven leadership and staff management skills ??...
- ...appropriate and approved methods to produce their best results. Ensure efficient and correct loading of workshop hours. Ensure that CSI is consistently above minimum standard at all times. Manage and maintain Workshop Productivity Standards Develop and commit to...
- ...Completing weekly and monthly HR reports Arranging and managing annual long-service awards and other celebration days Coordinating all CSI and charity initiatives Arranging all HR-related staff events and initiatives Managing the receptionist and reception area,...
R 199 per month
...technical management track record). Incentives: Workshop performance bonus scheme based on hours sold, departmental recovery, and CSI. Medical Aid: 50% company contribution (capped at a maximum of R9,260.50). Gap Cover: Compulsory at R199.00 per month for all...- ...Management. Oversee service stabilization, proactive maintenance (patch management & upgrades), and Continuous Service Improvement (CSI). Implement and manage automation, AI-Ops, and reporting dashboards for proactive monitoring and insights. Define and manage...
- ...tools. Experience within a financial or banking environment. Minimum: 12 years of experience in Corporate Social Investment (CSI/CSR), Marketing, Public Relations, or a related field. Preferred Skills: Proven track record in copywriting, digital campaign coordination...
R 5,000 per month
...real influence over how the Foundation raises funds. What you’ll do Identify, approach and secure corporate donors, sponsors and CSI partners Run donor outreach campaigns, including mass email campaigns to individuals, companies and schools Build fundraising...- ...Value Addition: Ensure additional services are tabled, approved, and implemented in line with Ctrack's 'add more value' principles. CSI Threshold: Ensure your Customer Service Index (CSI) score remains above the 90% threshold. Zero-Churn Culture: Ensure...
- ...reconciliation processes. Monitor leave-related accounting requirements. Oversee BBBEE administration, including Procurement, CSI, ED/SED and Skills. Provide financial insight and support to the Dealer Principal and management team. Requirements: Relevant...
- ...lasting customer relationships, maximize service sales through honest upselling, and maintain exceptional Customer Satisfaction Index (CSI) scores. Key Responsibilities · Customer Reception & Check-In: Welcome customers professionally, actively listen to their...
- ...Experience Experience on Laser alignment, Thermography and Ultrasound Condition Monitoring Techniques Knowledge of the AMSuite / CSI Condition Monitoring System (Wish) Sound knowledge of maintenance principles Certification & Professional Membership Vibration...
- ...transactions. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the...
- ...every 6 months thereafter Respond and resolve complaints immediately Follow CCP sales processes Meet or exceed after-sales CSI targets Output 4: Obtain trade covers Obtain trade covers for vehicles that dont meet internal pricing/age standards Complete...
- ...operational risk. The role covers the full country portfolio: humanitarian and donor-funded programmes, government and corporate/CSI-funded programmes and contracts, and approved PCV and FASE ventures. It also runs the operational backbone of the Country Office: operations...
- ...are implemented and completed. Deliver sales training and coaching where required. Review and monitor Customer Satisfaction Index (CSI) results where relevant and identify improvement opportunities. Assist country distributor and dealer network with sales planning,...
- ...evaluation of team. Create sustainable projects and provide business support to ensure long term benefit. Ensure that all planned SED & CSI projects are executed timeously. Ensure that identified interventions are actioned and report back on progress. Ensure all...
Ithemba Recruitment- Sourcing Top Talent
Durban, KwaZulu-Natal5 days ago R 30,000 - 40,000 per month
...Scorecard & Compliance: Ensure total compliance with manufacturer audit guidelines, brand standards, customer satisfaction indices (CSI), and national sales objectives. Stock & Display Governance: Maintain first-rate showroom presentation, test-drive fleet cleanliness...R 30,000 - 40,000 per month
...penetration rates, and rapid turnaround on approvals. Customer Satisfaction: Maintain industry-leading Customer Satisfaction Index (CSI) scores by ensuring top-tier service delivery from greeting to handover. Requirements & Qualifications Experience: Minimum 1...- 12 Months Contract PEP is seeking a CSI Programme Manager to oversee the management and growth of our flagship CSI programmes within PEP Foundation. This includes Lay-Bye Buddy, an initiative that matches private and corporate donors towards settling the lay-bye of a person...
- ...Satisfaction Adopt a "first-call resolution" culture across all channels of customer communication. Ensure your Customer Service Index (CSI) consistently remains above the 90% threshold . Adhere to a quality, value-proposition-focused call cycle of 90% in line with...
- ...Present product demonstrations and articulate value propositions to prospective clients. Ensure that your customer service index (CSI) remains above a 90% threshold. Prepare and deliver compelling sales proposals and presentations that address client needs and objectives...
- ...and English.Strong organisational, administrative and problem-solving abilities.Proven ability to achieve Customer Satisfaction Index (CSI) targets.Ability to work under pressure and manage high service volumes.AdvantageousAdditional technical or service-related...
- ..., and brand/system training. Coordinate staff engagement initiatives, company events, desk drops, and Corporate Social Investment (CSI) projects. Oversee marketing activities, including website maintenance, LinkedIn profile updates, contact database administration,...
R 30,000 - 35,000 per month
...Develop and implement local marketing strategies, promotions, and customer retention initiatives specific to the Tzaneen market. CSI Excellence: Maintain and improve the dealership's Customer Service Index (CSI) scores by ensuring top-tier service delivery. Reporting...- ...delivery. Understand customer needs and provide suitable vehicle solutions. Maintain high levels of customer satisfaction and CSI. Deliver professional and efficient service to internal and external customers. Keep up to date with vehicle technology, including...
