Search Results: 7,933 vacancies
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
...Accounting Knowledge
Experience and affinity for IT & processes, particularly in international taxes
Strong Change - & Project Management
Good knowledge of the role of data and the use of technology in managing tax
Working knowledge of ERP systems including SAP...
...delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...Requirements:
~ Grade 12
~ A Diploma/Certificate in Supervisory Management Diploma/Certificate
~ Knowlege in National Deals, Effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching...
...Achievement of Turnover, appointment, and daily call goals as set by manager.
Have the required level of business IT product knowledge.... ....
Well-presented when attending client meetings
Maintain contact in form of emails and phone calls with key decision makers....
...New Business Contact Manager (NBCM)
Job Title: New Business Contact Manager
Salary : R15k to R20k Basic Salary (Depending
on Experience) with R40k OTE
Reports to: New Business Manager
Job Purpose: The NBCM has to be a commercially astute individual...
..., orders, and applications requested by the customers
Identifying, escalating priority issues and reporting to the high-level management
Following up complicated customer calls where required
Obtaining and evaluating all relevant data to handle complaints and...
...Matric
Diploma in Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting... ...corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
.... Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology...
...calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.
Key Activities:
Handle...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
...seeking a Treasury expert to join their global team!
ESSENTIAL SKILLS REQUIREMENTS:
~In-depth Process Knowledge
~Change Management
~Excellent and articulate communicator
~Ability to influence and engage with authority.
~Strong business acumen
~In-depth...
*JOB RESPONSIBILITIES:*
- Manage the dialler real time to ensure optimal agent productivity, data penetration and metrics such as (connects, DMCs, failed calls, abandonment rates, answer machines detect, customer messaging etc.)
- Work with outsource dialler /providers...
Responsibilities:
Knowledge of customer needs and ability to provide solutions
Analyse sources of service failures, identify probable route causes and recommend solutions
Qualifications:
Matric
Degree or similar qualification and/or experience
Strong ...
...South Africa’s leaders in its industry is looking for a Financial Manager to join their team in Johannesburg East.
POSITION INFO:... ...accordance with the Protection of Personal Information Policy. We will contact you should your CV be suitable for any available positions. You...
...successful Logistic Company who requires the services of a Transport Manager
POSITION INFO:
Minimum Requirements
Must have at... ...work under pressure in a high volume environment
Must have contactable references
Salary Structure
~ Basic Salary based on...
R 90,000 per month
...SUMMARY:
We are looking for an experience Human Resources Manager for a company that is a leader in their industry in the FMCG industry... ....
Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your...