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- ...updates in relevant platforms. Campaign Support & Troubleshooting: Act as a support liaison for the Retail Helpdesk, Rewards Call Centre, and Customer Care teams. Troubleshoot and resolve issues related to national and regional Reward campaigns, coordinating with...
- Join our exciting call centre in Town. You must be sales driven, money driven and communicate clearly We offer: Basic salary Attendance bonuses Incentives Be available immediately Please send your resume/CV
- ...Blue Bell Group is looking for Call Centre Agents to join our dynamic team! Job : As a Call Centre Agent, you will be responsible for generating your own leads for our high-performing sales team to attend and close. This role requires someone who is resilient,...
- ...We’re hiring remote call centre agents to work on our insurance comparison campaigns. Position: Remote Telesales/Lead Generation Hours: Monday–Friday, 8am to 5pm Salary: Basic + Uncapped Commission Location: South Africa (Work from Home) What You Need:...
- SUMMARY: Join Our Banking Tech Team! Core Systems Admin Wanted! POSITION INFO: We are seeking a skilled and detail-oriented Core Banking Systems Administrator to manage, support and maintain our core banking application and related systems. The ideal candidate...
- About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly...
- ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
- ...· Provide reporting on all aspects of the campaign to Management on a daily, weekly and monthly basis as directed by the Contact Centre Manager. Leadership & Motivation · Provide Team Leaders with clear direction through individual/team objective setting. ·...
- SUMMARY: - POSITION INFO: About this role : The Risk Specialist will execute, monitor and analyze predefined campaign strategies aligned to the new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall...
- ...replacement costs. Prepare and deliver detailed repair quotations within 24 hours. Manage and respond to customer enquiries, service calls and urgent request 24/7. Work closely with engineering and production teams to ensure efficient service delivery. Oversee...
- ...Refrigeration Technician , responsible for the maintenance, repair, and servicing of refrigeration equipment, as well as attending to call-outs within agreed SLA timeframes. Key Responsibilities: Perform preventative maintenance, fault finding, and repairs on...
- ...staff (annual, sick, family responsibility, etc). Ensure correct system rates are applied to maintain budgets set for kilometers per call. Check callouts and reports to monitor duplicated and reworked activities. Review and authorize all private kilometers travelled...
- ...setting up appointments for the Sales team through lead process and other. Manage all incoming calls and forward to the necessary team member and take messages and forward to the relevant team member. Generating Report...
- ...Technician , responsible for the sanitation, maintenance, and repair of draught equipment. The role also involves attending to call-outs within agreed SLA timeframes. Key Responsibilities: Sanitize and maintain draught equipment to ensure quality standards...
- ...to the Sales team. Assist with setting up appointments for the Sales team through lead process and other. Manage all incoming calls and forward to the necessary team member and take messages and forward to the relevant team member. Generating Report & Consolidation...
- ...these Attending Sales Meetings and providing the necessary information/ statistics etc Planning as well as submission of weekly calls and reporting on weekly activities Customer account maintenance Attending of ad hoc training sessions Saturday work will be...
- Duties & Responsibilities Key Responsibilities: Manage office operations including correspondence, and data entry Handle customer inquiries via phone, email, or in-person, providing excellent customer service Maintain accurate records of documentation Assist...
- ...Attend to customer complaints effectively Ensure we are going the extra mile to delight our customers Proactively manage 4 weekly calling plan to ensure all customers are visited at required frequency Sales and Sales Growth Prepare accurate weekly sales forecasts...
- ...Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints route calls to appropriate...
- Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact Identify and understand customer needs in order to provide a consistently high quality...
- ...business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by effectively delivering real-time (intra...
- ...their legacy and ours. The detail: Management Ensure the team meets their core KPI Sales service targets. Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilisation times using...
R 7,000 per month
VACANCY: UK CALL CENTRE AGENTS WANTED! Location: Umhlanga Rocks, South Africa Company: Televate Contact Centre Are you ready to join a dynamic team serving top UK clients? We’re on the hunt for experienced, fluent, and professional call centre agents to be part of...- ...Duties & Responsibilities Key Requirements: Experience: Minimum of 1 year in a call center environment (Live Chat transport is available during day and night shifts. Key Responsibilities: Handle inbound customer queries via phone and/or live chat in a professional...
- ...includes but is not limited to processing documents and capture data daily on an accounting package in an admin environment, answering calls, filing and customer liaison. To help the office run smoothly and efficiently Key Tasks :- 1. Daily processing of customer...
R 7,600 per month
Duties & Responsibilities Generate daily customer reports and prepare contact information. Call customers to update their information and relay company or marketing updates. Perform database updates based on completed calls. Respond to customer queries and provide...- ...files in a digital filing system. 2. Scheduling and Calendar Management: Support scheduling meetings, appointments, and conference calls where necessary. Ensure meeting rooms are set up with necessary equipment ahead of meetings. 3. Office Organization and...
- Shopping Center Assistant Manager. City Centre, Durban City. Company Name: The Wheel Shopping Centre (China Mall Durban). Job Type: Full-Time. Responsible for communication and coordination with owners and tenants, handling complaints and emergencies; Supervise the maintenance...
- PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: Increase sales by focusing on customer service and...
- ...qualification Logistics background an advantage Response centre background an advantage Excel experience should be medium to... ...include but are not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck or trailer...