...difficulties.
Works with the IT team to implement and support... ...with the position of ICT Team Leader.
Identifies opportunities for... ...in the contact service centre industry: in-house centre within... ...proactive.
Show an interest in the Call Centre industry and its...
Fempower
Cape Town, Western Cape
14 days ago
...SUMMARY:
National Debt Advisor is looking for a Team Leader to join their team!!!
Responsibilities:
Managing a team of sales Lead... ...necessary
Ensuring adherence to compliance requirements through call listening and performance evaluation
Liaising with other...
Optential Consulting (Pty) Ltd
Cape Town, Western Cape
5 days ago
SUMMARY:
-
POSITION INFO:
Call Centre Agent needed!
Isilumko Staffing (JHB)
Cape Town, Western Cape
14 days ago
...SUMMARY:
-
POSITION INFO:
Overview:
Our client, a well-established asset management company, is looking for a Team Leader to join their dynamic and growing LISP, within the Retail Operations Team. You will be responsible for the leadership of a diverse group...
Rory Mackie & Associates
Cape Town, Western Cape
9 days ago
...with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create
and deliver amazing customer experiences... ...Requirements
Matric
1-2 years contact Centre Team Leader experience
Competencies
Strong ability to motivate...
...and operations
Process review, process updates and ensuring teams are adhering to processes.
Team training on products and services... ...Services Act 37 of 2002 (“FAIS”)
Financial Intelligence Centre Amendment Act 1 of 2017 (“FICAA”)
Collective Investment Schemes...
Conova Recruitment
Cape Town, Western Cape
a month ago
...SUMMARY:
Quality Control - Team Leader - Debt Industry
POSITION INFO:
QC Team Leader
Working Hours: 8-5
Term of Contract:... ...Office (Word, Excel, Outlook, PowerPoint).
Experience with Call Scoring software.
Team management skills.
Attention to detail...
RMV Solution
Cape Town, Western Cape
13 hours ago
...Team Leader Position
If you have the following or know someone with the below experience please submit your CV
~3 year + experience in an inbound customer service environment (preferably working with various medical aid schemes)
~ Matric
~ Speak fluent in two or...
...largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for... ...ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track...
...partners and their customers.
Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and... ...for our clients.
Role purpose:
To lead and manage a small team in the provision of a market leading assistance service...
R 5,500 per month
A call center agent is empathetic, patient, and knowledgeable about financial matters. They possess a deep understanding of debt management solutions and are adept at explaining complex concepts in a clear and understandable manner. Their communication style is compassionate...
National debt consultants
Cape Town, Western Cape
a month ago
NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager.
The successful candidates are required to have excellent verbal and...
NCR Management Centre
Cape Town, Western Cape
a month ago
...To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.... ...African Languages including IsiXhosa.
• 3 years’ experience as a Team Leader/ Supervisor
• Intermediate Computer Skills
• Team management...
Dynamic Outsourced Solutions
Cape Town, Western Cape
a month ago
...provider of innovative customized contact centre solutions from South African to the... ...opportunity for a results-driven Sales Team Leader.
As a Sales Team Leader you will be responsible... ...performance metrics, e.g., number of calls per team, number of successful contacts,...
...provider of innovative customised contact centre solutions from South African to the... ...motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team... ...Conduct regular quality assessments of sales calls, chat interactions, and other customer...
...difficulties.
Works with the IT team to implement and support... ...with the position of ICT Team Leader.
Identifies opportunities for... ...in the contact service centre industry: in-house centre within... ...proactive.
Show an interest in the Call Centre industry and its...
...Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day and/or night shifts on site in Cape Town...
...Our client has an opportunity available for a Customer Service Team Leader.
Requirements:
~ Degree in Consumer behaviour,... ...customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent...
...Customer Care Team Leader
CallForce is an award-winning BPO service provider delivering innovative and customised
contact centre solutions from South Africa to the global market. Join... ...statistics of teams, e.g. number of calls per team, number of successful contacts...
...Warehouse Teamleader:
Matric
Experienced (2 years negotiable)
Temp Role
Basic duties:
Scheduling and coordinating work with team members
Monitoring stock/ inventory
Training and developing team members
Ensuring compliance with warehouse procedures...
...Our client based in Observatory at Black River Park is on the lookout for a well versed Operations Team Leader to join the Team.
Role Overview:
As an Operation Team Leader, your primary responsibility is to lead and manage your team to ensure the smooth operation...
...and Operational Standards for Insurers Financial Advisory and Intermediary Services Act 37 of 2002 ("FAIS") Financial Intelligence Centre Amendment Act 1 of 2017 ("FICAA") Collective Investment Schemes Control Act 45 of 2002 ("CISCA") Solvency Assessment and Management...
...inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
Providing coaching and feedback to team members to enable them to improve their performance
Provide inputs on process and system to the team
Work Experience...
...Team leader R500k p.a (Rondebosh)
This well know company in Rondebosh is seeking a Team leader.
The ideal candidate will have strong experience in management of databases
3-years related experience
Staff management on a team leader level
Value Added services...
...Call Centre Agents for a upmarket UK client
Permanent position
1+ year call centre experience (non-negotiable)
BPO experience is advantageous
Night shift only - 2pm - 6am
Monday - Sunday
Clear articulation
Excellent written skills
No credit or criminal...
...and performance of an assigned incubation team through the facilitation of the course... ...coaching feedback monitored and sent to Team Leaders and Operations to ensure traction... ...held every two weeks (where we unpack the calls sent to internal staff & score the agent...
...We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD... ...At least 3 years' experience in a leadership role, in contact centre
Must be technologically savvy
Certificate in supervisory...
New Plastic company based in Cape Town seeks to employ the above staff on permanent basis.
Salary R 13200 to 15200pm
To apply WhatsApp the Word JOB to 067 683 5218
...firm specializing in debt collection for major South African banks. They are seeking qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center and preferably have worked for an external...
Call Centre Agent
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues...