...us at least one step ahead of the competition.
We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have access to reliable transport.
Key Responsibilities...
Call Centre Agent
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues...
Night Shift Call centre agent
Looking for a job to challenge your excellent customer service skills? Look no further.....
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international...
...support tasks and activities in accordance to required response time, quality and service delivery standards.
Respond promptly to call centre calls in a professional manner, ensuring an excellent and accurate client service in enhancing organisation reputation....
Call Centre Consultants - Parklands North, Parklands, West Coast.
Company Name: Service Solutions. Call Centre Consultants - Parklands
North.
Our client, South Africa’s largest importer, manufacturer and
supplier of mobility goods and aids for the elderly and our head...
MWEB offers a range of Internet access offerings, differentiated tools and services to approximately 320 000 customers. The company's main division, MWEB Connect, is focused on the residential and small business market.
Main Purpose of the Job:
Present, promote and...
We are looking for a hot shot call centre manager to join our Stellenbosch team. If you have a passion for people, driving performance and reaching targets - this could be the position for you.It is an outbound call centre, with a 100 seats. Office Hours are Monday - Friday...
...the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Experience
1 - 2 years experience... ..., enhancing the client experience.
Conduct outbound call centre calls in a professional manner, ensuring an excellent and accurate...
...all KPI's and SLA's are met.
Manage complex cases, develop and coach the junior members of staff through people management and operational excellence.
Key Responsibilities include:
People management:
Coach and develop new and existing staff to ensure the...
...Responsibilities
Handle all customer enquiries and queries
Customer service and processing data - promptly respond to outbound/inbound calls and consistently uses the correct script per application status to obtain and verify data accurately (to process good quality...
...planned/preventative/emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster and... ...statutory regulations
To manage and respond timeously to technical, operational and building complaints and queries received by clients, and...
...oversee the performance compliance of contracted drivers in the assigned stores / clusters to ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and legal/ regulatory requirements....
...MAIN FUNCTIONS OF THE JOB
Data Centre Management
Comply to working methods ensuring all SLA and MSA’s are achieved
Management... ...and procedures
Meet agreed inter-departmental OLA (Operational Level Agreement)
H&S monitoring and corrective action to meet...
...all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager
Conduct administrative tasks to ensure efficient and organized data centre systems
Ensure work operations are carried out in an efficient and timely manner.
Where necessary...
...is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Admin / Call Centre
BASIC SALARY : R11,000
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
~...
...Teraco's job vacancy, Career and Recruitment Job title : Data Centre Technician (Western Cape) jobs in Western Cape Job Location :... ...configuration, and troubleshooting in order to ensure optimum operations.
Carrying out preventative maintenance of data center equipment...
...clean environments, optimize water and energy use, and improve operational efficiencies for customers in more than 170 countries around the... ...able to work a night shift or weekends
Willingness to be on-call during off work hours and weekends as necessary
Must be able...
...partner and channel i.e. website, client files, email, and telephone calls
Research the internet to obtain information for healthcare... ...essential
Minimum 1 year working experience in call centre or similar role
healthcare experience would be an advantage...
...Key Accountabilities/ Principal Responsibilities
Operational Management
Oversee and manage the contract portfolio service delivery and budgets of all services.
Responsible for managing and implementing new project works.
Responsible for delivering the project...
Operations Manager - ThorntonFull job description**PLEASE NOTE: This is a JUNIOR MANAGEMENT position reporting to the Branch Manager: Cape Town.**OPERATIONS MANAGEMENT· Day to day management and support to field staff.· Assist Branch Manager with managing the CPT branch...
...accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query... ...to be achieved by the Client Service Consultant Communication Centre:
• Ensuring that the highest level of client service is provided...
...whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
We support... ...conjunction with the maintenance team.
Ensure the continuous operation of the installed system.
Undertake repair and minor works...
...cream, cream, maas, yoghurt, butter and fruit juice.Job Description
Join Lactalis at our Ice Cream Plant in Cape Town as an Operator. The Operator position plays a critical role in the production process and general housekeeping around the production area....
...CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to... ...people.
Expertise: Minimum of 2 years experience in a Contact Centre Operations Manager role.
Communication Skills: Excellent Interpersonal...
...the trust of all our stakeholders through competence, character and connection.Job Summary
Reporting to the General Manager: Operations, this senior position will be responsible for the management and operations of the Molteno Packhouse in Grabouw which is part of...
...office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual... ...of 3 years' experience in Facilities / Operations Management. Minimum qualification Grade 1... ...Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS...
...Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.
Specific... ...Other duties as requested.
Commercial
Receive incoming calls, analyse client needs and know the services offered by the hotel...
...Responsibilities
Opening all emailed cases and escalating to operations if further management required.
Delivering an efficient and... ...the correct procedures
Effective maintenance and use of the call handling system.
Verification of travel insurance policies...
...service delivery and deliver real value against savings targets. Operating from 4 international hubs, CDW delivers the same high standards... ...duties.
Ensure that the customer requirement is at the centre of the decision-making process, working closely with up and downstream...
...clients as extraordinary, garnering a successful and reference-able track-record as a specialist financial recruitment agency.
We operate out of two further specialised divisions within the business - commercial finance and financial services. Each of our consultants...