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- ...SUMMARY: - POSITION INFO: Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical...
- ...SUMMARY: Call Centre Manager – Debt Collection Johannesburg Market Related POSITION INFO: A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead...
- ...a professional and timely manner. Inform prospective students of application and registration deadlines. Conduct confirmation calls and reschedule appointments where required. Maintain accurate activity records on the internal system. Support the achievement...
- ...SUMMARY: We are seeking a Call Centre Agent / Driver for a permanent role based in Parktown North, Gauteng POSITION INFO: Applicants are required to meet the following criteria: Grade 12 with a proven track record in debt collections and at least...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...SUMMARY: A Vacancy exists for a Control Centre Operator in the Technical Division based in Centurion. The suitable candidate’s main responsibilities and duties include, but are not limited to, the following: POSITION INFO: CCTV & Surveillance Monitoring...
- ...not equipped to service the client. Provide knowledgeable client service that fosters mutual trust and confidence. Business Operations: Accept and service cash transactions over the counter. Action control check list applicable to teller, enquiries and foreign...
- ...SUMMARY: Calling all Collections Supervisors! POSITION INFO: My client a... ...Cape town requires the services of a Call Centre / Collections Supervisor as soon as possible... ...strategies and develop and implement operating plans to support these strategies. Set...
- ...SUMMARY: A well-established, reputable fitment centre based in Somerset West has a vacancy for a highly motivated and results-driven Fitment Centre Operations and Sales Lead to oversee daily operations while driving sales growth at their fitment centre. A key focus...
- ...SUMMARY: Focused on IT service operations management, specifically the operational leadership of the companies Service Operations Centre POSITION INFO: Key Responsibilities: Managing and leading L1 Helpdesk Engineers. Overseeing incident management...
- Call Centre Agents / Customer Care Agents Needed UrgentlyNo Experience requiredWhatsApp.key roles will include the followingTake customer calls and provide accurate, satisfactory answers to their queries and concerns- De-escalate situations involving dissatisfied customers...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...writing proficiency ~ Ability to multitask and successfully operate in a fast paced, team environment ~ Must adapt well to change...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. No experience shall be needed as training will be provided.Matric or grade...
- ...criminal history ROLES AND RESPONSIBILITIES: Engage with clients and/or intermediaries through various servicing channels (inbound calls, emails, walk-in interactions etc.) in a professional manner to resolve all client queries within the Service Level Agreement and...
- ...SUMMARY: - POSITION INFO: SOC Manager (5–10 yrs) Purpose: To manage Company's Security Operations Centre and ensure effective detection and response to cyber threats. Key Responsibilities: Lead SOC analysts and incident response processes Manage...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and... ...Provide administrative support to the UK operations team. Multitask effectively in a fast-... ...spoken). Previous experience in a call centre or administrative environment. Strong...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ...compliance requirements. Collaboration: Collaborate with Operations, Training, and HR departments to align quality goals with...
- ...Call Centre Agent - Customer Care Seniority Level: 2-5 years Type: Permanent Job Summary: As a Call Centre Agent, you will... ...positive experience with the Volvo brand. Key Responsibilities: Operational Oversight: Handle inbound and outbound calls, emails, and...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact... ...and capture key sales information on GP (operating system) and tracking sheets as required for... ...excel 1-2 years exposure to the Call Centre/Telesales Skills and Competencies...
- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- ...We're Hiring: Call Centre Manager Are you an experienced call centre or service desk leader who thrives in a fast‑paced, customer... ...Call Centre Manager to oversee our multi‑location support operations and lead a high‑performance team supporting retailers across...
- ...Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling) Source leads from various databases. Work closely with financial advisors and their teams. Schedule appointments based on...
- We Are Hiring | 12-Month Learnership Opportunity ?Call Centre Agent Debt CollectionSA Business School is proud to offer an exciting 12-month accredited learnership programme designed specifically for young South Africans living with disabilities who are ready to launch...
- ...the demands of the environment in which it operates. Today, in a dynamic world, we see an... ...day-to-day management of the teams in the centre. The role requires strong relationship... ...management skills as well as knowledge of call centre management. Key Outcomes The...
- ...SUMMARY: A Call Planner builds effective working relationships with a variety of stakeholders and operate well within a team environment. The individual displays strong orientation towards ensuring client satisfaction and service delivery in meeting SLA’s and assigning...

