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- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- Minimum requirements: Experience working Standard Bank Collections would be preferred Experience working with CACS would be ideal Consultant: Elaine Braysher - Dante Personnel Pretoria Faerie Glen Apply via our website Or apply directly on the below...
- A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams...
- ...Key Responsibilities Branch Operations Management Oversee the day-to-day running of the branch to ensure operational efficiency and profitability. Implement and manage company standard operating procedures and departmental policies. Ensure compliance with...
- ...Ability to work within strict turnaround times while ensuring a superior customer experience. Act as the primary point of contact for clients across all channels, handling calls and emails, resolving complaints, and processing applications efficiently and timeously....
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
R 25,000 - 30,000 per month
...experience, complaints resolution, and training governance across the call centre. This permanent, full-time role based in Durban focuses on... ...to enhance efficiency and alignment with broader business operations. ~ Track and report on key metrics (such as CSAT, FCR, and...- ...holidays when required Strong understanding of collections operations, dialler technologies, reporting systems, and workforce... ...collections environment ~ Proven experience managing high-volume call centre operations and multiple portfolios ~ Experience working...
- ...The Outbound Call Centre Agent is responsible for proactively contacting potential customers to promote and sell insurance, financial... ...Team and Culture Adhere to company values, policies, and operational procedures. Contribute positively to team objectives and departmental...
- ...We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you... ...in maintaining our company's image and ensuring the workshop operates at maximum capacity. You'll use your expert communication skills...
- ...focused on conversational AI or contact centre technology. ~ Proven track record of designing... ...using Deluge and JavaScript in a call centre context. ~ Familiarity with AI automation... ...data exchange between AI systems and operational platforms. Ensure high availability,...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's.
- Well established Law Firm is seeking a junior candidate with a strong administrative foundation and an interest in legal processes, specifically within a recoveries environment. This role is ideal for someone with experience as a Litigation Secretary looking to grow...
- A position has arisen at our fast growing company for a young and dynamic sales agent.This is a new position and would suit someone willing to grow with the company. We are Musgrave based so would suit someone from Chatsworth or durban south area.We offer a basic plus generous...
- ...conduct of business. We comply with the corporate governance standards in the countries in which we operate.Job Advert Summary We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization...
- ...Call Centre Agent Wanted Are you confident on the phone and great with people? We’re looking for motivated individuals to join our team as Lead Warming Call Centre Agents. What You’ll Do: Contact potential clients who have already shown interest Build rapport...
- ...manager will be responsible for the performance of an Inbound Call Centre and ensure to render a sound service to all Postbank... ...always sufficient capacity to manage Inbound Call Centre (ICC) operations and to avoid abandon calls. Ensure that all required management...
- ...The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre... ...delivery of exceptional customer experiences, achievement of operational KPIs, client satisfaction, and continuous improvement across...
- ...000048/Tanya Date posted Tuesday, June 23, 2026 Location Johannesburg, South Africa Salary R 5 000 SUMMARY Call Centre Agent - Roodepoort, Constantia Kloof POSITION INFO We are looking for motivated and professional Call Centre Agents to join...
- ...bases at Lanseria, Cape Town and Durban.Description Receive calls from customers / passengers; Deal with problems such as delays... ...(Essential); Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential); Travel or relevant qualification (Advantageous...
- Want to Join our Dynamic Award Winning Call Centre Team? We are an insurance broker whose main focus is AVBOB funeral cover. We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance products, most...
R 35,000 - 55,000 per month
...speed, and accountability. This role is the operational engine of the BDC ecosystem and works in... ...Acting as the central commercial nerve centre between Growth, Sales, Finance,... ...Speed-to-Lead Excellence Enforce the - Call activity and attempts Response quality...R 20,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting....- ...We are looking for a fast, efficient and motivated Call Centre Agent to join our busy office based in Table View. The ideal candidate must be a strong communicator, confident on the phone, and able to work well under pressure in a fast-paced office environment. We...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ...compliance requirements. Collaboration: Collaborate with Operations, Training, and HR departments to align quality goals with...
- ...employment contract) with the company and receive a stipend. This is a learning opportunity for the unemployed that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry Competencies The...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...writing proficiency ~ Ability to multitask and successfully operate in a fast paced, team environment ~ Must adapt well to change...
- ...Agentic AI-powered leader in intelligent operations and transformation, serving more than 700... ...solver, you’ll handle inbound and outbound calls like a pro, combining empathy, energy,... ...time. Previous customer service or call centre experience in a collections environment...