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- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...months to 1 year telesales experience (non-negotiable) ~ Strong command of the English language (spoken and written) ~ Previous call centre experience advantageous ~ Target-driven mindset with a passion for sales What We’re Looking For: Confident...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...over R9 billion and employs over 7000 people in our various operations. Following recent acquisitions, Premier operates 16 bakeries,... ...reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...writing proficiency ~ Ability to multitask and successfully operate in a fast paced, team environment ~ Must adapt well to change...
R 24,000 - 32,000 per month
...Key Responsibilities Oversee and manage call centre operations, including multiple teams and Team Leaders Drive performance against KPIs, including collections targets, service levels, and productivity Implement and monitor performance management frameworks,...- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- Automotive Call Centre AgentSalary Market Related Bramley, GPA well-established company within the Automotive Industry, based in Bramley, is seeking a motivated and customer-focused Call Centre Agent to join their team. This role is ideal for an individual with strong communication...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ...compliance requirements. Collaboration: Collaborate with Operations, Training, and HR departments to align quality goals with...
- ...not equipped to service the client. Provide knowledgeable client service that fosters mutual trust and confidence. Business Operations: Accept and service cash transactions over the counter. Action control check list applicable to teller, enquiries and...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided... ...management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
- ...appliance group, ArÃÂÃÂÃÂçelik. Having operations in durable consumer goods industry with... ...dealers countrywide Sales & service centres are available country wide in the major... ...retailers Solving customer education calls by providing technical product knowledge...
R 14,000 - 18,000 per month
...Key Responsibilities Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets Monitor team... ...strategies to improve efficiency Oversee dialler operations, campaigns, and reporting processes Maintain high standards...- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo). What will make you successful... ...with clients (telephonically or on a face to face level) Operate in an Inbound call centre environment Maintain excellent product...
- Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.Job Description Achieve contracted service level agreements: By being available to cardholders...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact... ...and capture key sales information on GP (operating system) and tracking sheets as required for... ...excel 1-2 years exposure to the Call Centre/Telesales Skills and Competencies...
- ...Development Zalisa Foresight Practices Triopticon Yellow Zebra Optical Spectacular ShopfittersJob Advert Summary The Call Centre Consultant I will handle inbound and/or outbound customer interactions, providing accurate information, resolving queries, and...
- ...advantage! We are looking for an energetic and experienced Contact Centre Manager to join our Services teams. The Detail: As a... ...Group, you will be responsible for managing and directing the operations within the contact centre. The primary goal of this position...
- ...client's product/s. Good understanding of, and ability to apply applicable laws, rules and regulations; Adherence to prescribed call scripts; Updating debtors' information; Knowledge and understanding of the importance of the protection of personal...
- To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the...
- ...Key Responsibilities: Ensure NOC systems remain operational and uptime is consistently maintained. Manage Service Level Agreements... ...Contracts Management qualification (essential). Contact Centre Operations (Level 4), Operations Management. Business Management...