Search Results: 11 vacancies
...Conduct regular meetings with on-site management team
Conduct weekly meetings with the heads of departments
Liaise with Sales Agent and clients for transfer
RCI Queries (Space Banking etc)
Please forward your CV with contactable references. Only shortlisted...
...offices, representatives and GSAs in 46 source markets. They serve the business-to-business environment of tour operators, travel agents, corporate companies and sporting bodies.
Through their inbound leisure brands, they specialise in the following African destinations...
...queries are addressed
Banking and processing of payments into the debtors accounts
Liaising with the Manager regarding Barters on Agent accounts
Following up on overdue payments on agent accounts
Dealing with the banks and bank accounts
Reconciling all the...
...as to exceed customer expectations, meet operational deadlines and achieve set sales targets.
Responsibilities
Assess client/agent needs in terms of special interests, special needs, and affordability/budget.
Quoting of all services requested by clients/agents...
...turnaround time
Reservations of all services requested by clients
Acknowledge receipt of written requests received from agents
Respond to written requests and provide written confirmations
Opening of client files according to my client standards...
...external B2B and B2C channels.
Tour operations focus on seat-in-coach tours.
Clients: Various divisions including international agents, local tour operators, and online direct consumers.
Suppliers: Accommodations, excursion operators, tour guides, and transport...
...with tour guides throughout Scheduled Tours and Private charters.
Manage payments and account queries with suppliers and local agents.
Handle cancellations, client complaints, and emergencies.
Monitor profitability of specific Scheduled Tours on a weekly basis...
...quotations for all requested services
Make reservations for all requested services
Acknowledge and respond to written requests from agents
Maintain communication with agents regarding reservation status, payment terms, deadlines, and booking conditions
Organize...
...Rate Maintenance)
Assisting with Allocation input/ Freesale as necessary
Loading Scheduled Tours when required
Inputting all agents
Assisting with supplier and guide input when needed
QUALITY CONTROL
Maintaining a high level of accuracy in the database...
...Coordinate efforts to ensure a cohesive and customer-centric approach.
Promote the Vacation Club and Ownership - Train sales agents/bookers on effectively promoting the benefits and features. Highlight the advantages of ownership, such as access to exclusive resorts...
...areas for potential business expansion.
Undertake and maintain the necessary relationship management with existing key customers, agents and business partners
Undertake the necessary marketing activities by conducting market research and analysis in respect of...