Senior Account Manager (Fintech / Payments Experience )

In order to be considered the following is required:

• Diploma or Degree in Business, Marketing, Sales, Finance, Public Administration, or related field
• Minimum 3 5 years' experience in sales, business development, or account management
• Experience selling services or technology solutions to municipalities, government, or enterprise clients
• Experience within payment processing, collections, fintech, banking, or transaction services environments (Ideal Candidate)
• Existing municipal and public sector network
• Understanding of municipal billing, collections, and revenue management processes
• Experience responding to public sector tenders and procurement opportunities

Skills and Competencies:

• Strong sales and negotiation skills
• Excellent presentation and communication abilities
• Relationship-building and stakeholder management
• Knowledge of payment processing and digital transaction systems
• Strategic thinking and business development capability
• Proposal and tender writing skills
• Self-motivated and target-driven
• Strong problem-solving and analytical skills

Key Performance Indicators (KPIs):

• New business revenue generated
• Number of new municipal and government clients acquired
• Sales pipeline growth
• Client retention and account growth
• Customer satisfaction levels
• Achievement of monthly and annual sales targets

Duties & Responsibilities:

Business Development:

• Identify and pursue new sales opportunities within municipalities, government entities, and related sectors. (Existing customers)
• Build and maintain relationships with municipal decision-makers and stakeholders
• Develop and execute sales strategies to achieve revenue and growth targets
• Conduct client presentations, demonstrations and solution workshops
• Attend industry events, conferences, and networking opportunities

Payments and Revenue Solutions:

• Promote payment processing and transaction management solutions
• Identify opportunities to improve municipal revenue collection processes
• Assist clients in implementing digital payment channels and customer payment solutions
• Work with operational teams to ensure successful deployment of payment-related services
• Provide guidance on payment processing and customer adoption strategies to increase transaction volumes with their customers

Account Management:

• Manage and grow existing client accounts
• Conduct regular client reviews and identify upselling opportunities
• Ensure high levels of customer satisfaction and retention
• Coordinate with internal teams to address client requirements and service issues
• Target Achievement

Tender and Proposal Development:

• Assist with the preparation of tenders, proposals, quotations and presentations
• Contribute to solution design and pricing strategies
• Support contract negotiations and procurement processes

Sales Administration and Reporting:

• Maintain accurate records within CRM systems
• Prepare sales forecasts, pipeline reports and activity reports
• Monitor sales performance against targets
• Track market trends and competitor activity

Information displayed above not limited to advertisement

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.