Accounts Receivable Officer II | Collections | Centurion

We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.Closing date: 30 Sept 2026 What You Will Do (Role Impact) As part of the Accounts Receivable team, you will: Drive the collection of outstanding debt to achieve departmental collection targets and improve cash flow. Allocate, process, and reconcile patient, medical aid, client, and company payments while ensuring account accuracy. Investigate and resolve account and list enquiries efficiently and professionally. Perform administrative duties to maintain accurate and up-to-date records. Compile reports, track performance metrics, and provide feedback to management. Build and maintain positive relationships with clients and stakeholders, enhancing the Ampath brand and customer experience. Consistently deliver performance in line with agreed performance objectives and departmental expectations. What you'll bring Qualifications: Grade 12 with Mathematics or Accounting as a subject. Experience: 2 years' general experience in a fast-paced Accounts Receivable environment. 2 year's experience within the healthcare industry. 1 year's experience managing high-volume inbound and outbound collections activities. Skills and Knowledge: Ability to use computer technology effectively. Basic knowledge of Accounts Receivable systems. Advanced proficiency in: Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint Microsoft Office Suite Advanced knowledge of OneDrive/ShareDrive platforms for communication, collaboration, and document storage. Strong written and verbal communication skills when engaging with debtors and stakeholders. Fluent in reading, writing, and speaking English. Ability to perform basic numerical calculations, including percentages. Basic account reconciliation skills. Proven ability to collect outstanding debt effectively. Strong negotiation, persuasion, and problem-solving capabilities. Ability to balance customer service with collections objectives. Minimum typing speed of 45 words per minute (w.p.m.).