Assistant Director : Patient Administration And Logistics

The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives. Requirements : Applicant should be in possession Grade 12 and National Diploma/ Degree (NQF level 6/7) in Public Management / Administration / Business Administration / Records Management or equivalent qualification with extensive proven experience in Admin and Logistics. A minimum of 3 years experience should be at the level of supervisor in a hospital environment. Experience in managing people and project with the ability to plan strategically. Valid driver`s license, Computer literacy , Microsoft Office applications , i.e. Word , Excel , PowerPoint and Outlook. Knowledge, skills and training. Good knowledge and understanding of the policies and procedures governing patient administration in the public sectors. Understanding of current Patient Affairs/ Administration with specific reference to both Outpatient and Inpatient Management. Ability to make progressive decision and work under pressure. Ability to exercise good judgement and discretion in applying and interpreting departmental policies and procedures. Develop unit Standards operating procedures. Proactive approach to problem solving and ability to prioritize issues and other work-related matter and to comply with timeframe. Ability to translate strategic objectives into a practical planning framework. Must have a high level of reliability and ethics, commitment to work beyond the call of duty, and relate well to a diverse range of stakeholder. Duties : Manage the administration and logistics units in the Directorate . Implementation of integrated Lean management philosophy into the hospital`s mandate, guideline or policies. Ensure an efficient and effective booking system throughout the clinical business unit. Continuously provide reports related to patient file. Develop standard operating procedures and ensure that they are implemented effectively. Ensure compliance with all statutory regulations and policies. Assist in ensuring that the hospital has appropriate and effective monitoring systems in place to guarantee value for money and high-quality service. Monitor staff appraisal (PMDS). Train develops and monitor staff to improve service delivery. Coordinate the drawing of strategic plans, business plans, and operational plans in administration and logistics. Ensure that controls are in place to prevent abuse of state properties. Maintain effective and efficient utilization of all allocated resources. Maintain data integrity. Oversee electronic health record (EHR) system and physical filing networks. Ensure legal compliance by enforcing Provincial SOP on records management. Manage information release. Process authorised request for medical records of legal or clinical use. Coordinate system audits. Conduct regular checks to prevent duplicate files and lost charts. National Archives and Records Service of South Africa (NARSSA) , Promotion of personal information Act 48(POPI) , Information Security Policy , Electronic Document Management System , Electronic Communication and Transaction Act (no 25 of 2002). Oversee linen processing . Manage the collection , sorting , washing , sanitizing , and distribution of hospital textiles. Enforce infection control , Maintain strict separation between clean and soiled linen zones. Manage laundry equipment. Schedule preventive maintenance for industrial washers and dryers. Direct internal dispatch. Route messengers carrying lab samples, medication , and mail. Manage Human Resource. Optimize delivery workflows . Map efficient routes to reduce transit times for urgent requests. Ensure medical files and specimens travel in secure, tamper-proof containers. Manage tracking logs. Verify digital or physical signatures for all chain of custody handovers. Contribute as a member of a multi-disciplinary management team towards the effective management of the hospital messenger services. Closing Date : 28-08-2026