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F & I Department Manager Isando

Full-time

Jobs 4 All

Job Description:

Departmental Oversight
  • Manage daily operations of the department, ensuring efficient workflows and adherence to company policies.
  • Manage departmental risk, including arrears, defaults, recoveries, and compliance.
  • Provide continuous training and support to new staff.
  • Oversee internally (OEM self-funded) and externally (Sinosure funded) managed books, monitoring exposure, pending approvals, and limit availability for both South African and cross-border clients.
  • Develop, implement, and enforce departmental policies, procedures, and guidelines to optimize processes and ensure compliance.
Credit and Risk Management
  • Execute senior credit analyst functions including credit risk assessment, financial analysis, bank statement analysis, credit scoring, client risk grading, and risk mitigation.
  • Manage credit limits, approvals, portfolio reviews, and monitor performance trends.
  • Implement a flexible credit assessment process tailored to individual needs, which may occasionally require translating documentation and performing currency conversions.
  • Submit the initial term sheet on a new deal with supporting documentation to secure formal approval and conditions of grant.
  • Prepare and issue approval letters to clients.
  • Compile, analyse, and present comprehensive performance reports to the executive committee, providing clear visibility into departmental achievements, operational challenges, and areas for strategic improvement.
  • Collaborate with the sales team by participating in weekly sales meetings to review new opportunities, monitor the progress of pending deals, and provide guidance on optimal deal structuring.
  • Support sales teams during strategic client visits by providing expert credit guidance.
Collections and Debtors Management
  • Oversee debtor management, collections, and allocations to ensure timely payments and minimize bad debts.
  • Manage interim financial assistance activities, including debit order loading, account reconciliations, submission of monthly client statements and preparation of weekly and monthly reports.
  • Facilitate structured collection processes and payment arrangements through regular meetings.
  • Monitor arrears trends, implement proactive recovery strategies, and provide executive reporting on debtor book performance.
  • Drive process improvements and advocate for resources to strengthen collections efficiency and oversight.
Legal and Compliance
  • Supervise legal processes such as client communications, repossession procedures, and attorney correspondence.
  • Ensure compliance with contractual documentation and security registrations.
  • Manage validations and fulfilment, ensuring all contractual and supporting documents meet compliance standards and monthly covenants are fulfilled.
  • Maintain audit readiness by managing registers, files, and documentation for compliance reviews
Asset Management
  • Oversee vehicle and asset management, including registrations, tracking services, and security.
  • Conduct audits on financed assets on a need's basis.
  • Manage the release process for Natis documents and maintain related records.
Procurement and Payment Functions
  • Procurement Oversight: Manage procurement requests (PRs) and purchase orders (POs), ensuring compliance with company approval processes.
  • Payment Submission: Oversee submission of PRs and POs for timely vendor payments, liaising with finance and procurement teams.
  • Vendor Engagement: Collaborate with suppliers to resolve queries, ensure contract compliance, and maintain strong vendor relationships.
Leadership and Development
  • Provide leadership and mentorship to the team, including development planning and fair redistribution of responsibilities following staff changes.
  • Design and implement incentive frameworks that promote fairness, transparency, and alignment with company goals.
  • Develop succession planning and neutralization strategies to ensure operational continuity during staffing transitions.
Strategic Engagement
  • Conduct industry research to stay informed on trends, regulatory changes, and market conditions.
  • Collaborate with stakeholders across sales, marketing, and other departments to align company strategies.
  • Establish partnerships with external financial institutions where applicable.
  • Liaise with customers and dealers to resolve queries and address concerns.
  • Drive departmental revenue growth through new business opportunities, pricing optimization, and cost-saving initiatives.
Key Performance Indicators
  • Maintain constructive support for management and foster positive internal department relationships.
  • Manage workload efficiently and maintain high standards of accuracy and work ethic.
  • Build and sustain effective communication channels internally and externally.
  • Actively participate in relevant training programs.
  • Enhance knowledge and skills within the team.
  • Ensure compliance with all Health and Safety regulations.
  • Adhere strictly to company policies, procedures, and asset management protocols.
  • Maintain organized housekeeping and filing systems.
  • Demonstrate effective time management skills.
Minimum Requirements:
  • Minimum 5 years’ experience in a similar F&I, credit, risk, or finance management role.
  • Experience managing cross-border finance.
  • Experience in asset and vehicle recovery.
  • Strong credit management experience.
  • Bachelor’s degree in Finance, Accounting, Economics, or Business Administration, or an equivalent qualification such as FAIMS, FICA, or NCA.
  • Matric Certificate.
  • Code 8 Driver’s Licence.
  • Experience managing cross-border finance and compliance frameworks.
Personal Attributes:
  • Strategic thinking with ability to align departmental goals to company objectives.
  • Strong organizational skills and attention to detail.
  • Read and write in English
  • Strong stakeholder engagement and negotiation skills
  • Demonstrated ability to lead and mentor teams
  • Knowledge of compliance, legal documentation, and audit readiness.
Vacancy posted 1 day ago
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