Regional Sales Manager (Skincare)

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities

• Contribute to the development and execution of annual sales, profitability, and operating expense budgets for the region, ensuring alignment with overall business objectives.
• Drive achievement of regional sales targets through effective forecasting, budget management, performance tracking, and implementation of corrective action plans where required.
• Lead, coach, and develop a high-performing sales team consisting of 4 direct reports and 1 indirect report, fostering a culture of accountability, collaboration, and continuous improvement.
• Ensure effective territory management and execution excellence through consistent use of CRM and territory management systems, customer targeting strategies, and call planning processes.
• Monitor and optimize sales force productivity, focusing on customer coverage, call efficiency, time management, and execution of sales strategies.
• Conduct regular field visits and in-field coaching sessions to strengthen selling capabilities, customer engagement, negotiation skills, and product knowledge across the team.
• Develop and implement individualized development plans, identifying training needs and supporting ongoing professional growth of team members.
• Manage the full performance management cycle, including goal setting, ongoing coaching, performance reviews, mid-year and annual appraisals, and succession planning.
• Analyze market, sales, prescription, and retail performance data (including IQVIA/ImpactRx, SSD, and internal sales data) to identify opportunities, risks, and growth levers, and translate insights into actionable business plans.
• Build and maintain strong relationships with key pharmacy chain customers, with particular focus on strategic account management and business growth opportunities.
• Partner closely with Marketing, Business Unit Leadership, and cross-functional stakeholders to ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives.
• Lead regional sales meetings, cycle meetings, and business reviews, ensuring alignment on priorities, objectives, and execution plans.
• Provide regular, accurate, and actionable market intelligence, competitor insights, customer feedback, and business updates to Head Office and senior leadership.
• Oversee sample management processes, ensuring compliant distribution, accurate tracking, and adherence to company policies.
• Ensure timely completion and submission of all sales reports, forecasts, administrative requirements, and regional business updates.
• Prepare and present monthly regional business reviews, including key account performance, sales results, pipeline opportunities, and operational metrics.
• Support the execution of key account strategies within major pharmacy retail groups to maximize sales growth, customer satisfaction, and commercial partnerships.
• Travel within the inland region as required and participate in national meetings, conferences, and business events (approximately 1–3 trips annually).

• Ensure full compliance with all company policies, ethical standards, legal requirements, and industry regulations.
• Promote and embed an integrated dermatology business strategy across the region, ensuring alignment between commercial, medical, and marketing objectives.
• Ensure the timely identification, documentation, and reporting of Adverse Events (AEs) and Product Quality Complaints (PQCs) in accordance with local regulatory requirements and company procedures.
• Maintain the highest standards of professionalism, integrity, and customer engagement throughout all business activities.

What We're Looking For:

• Bachelor's degree, diploma, or equivalent post-matric qualification required; a qualification in Business, Sales, Marketing, Life Sciences, Pharmacy, or a related healthcare field will be advantageous.
• Formal training or qualification in Sales Management and/or Leadership is highly desirable.
• Proven track record of delivering and exceeding sales targets within the OTC, consumer healthcare, FMCG, dermatology, skincare, or pharmaceutical sectors.
• Minimum of 5 years' sales experience, including at least 2–3 years in a people leadership, supervisory, or sales management role.
• Strong experience managing key pharmacy retail chains and driving commercial performance through field-based sales teams.
• Demonstrated ability to lead, coach, develop, and motivate high-performing teams while fostering a culture of accountability and engagement.
• Strong analytical skills with the ability to interpret sales, market, and customer data and convert insights into actionable business plans.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Proficiency in CRM systems, salesforce effectiveness tools, and Microsoft Office applications.
• Valid driver's license and willingness to travel within the inland region as required.

• Experience within OTC, consumer healthcare, dermatology, skincare, personal care, or FMCG categories.
• Previous experience managing sales teams covering pharmacy retail chains, including key account exposure.
• Understanding of the South African pharmaceutical and retail pharmacy landscape.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.