Front Office Receptionist

The organisation is recruiting a Front Office Receptionist for its Upington operation. The role forms part of a wider hospitality jobs portfolio across Northern Cape.

About the Opportunity

An experienced Front Office Receptionist is needed to support operations in Upington. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.

Communication runs both ways. Managers across the hospitality jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Upington teams, and the new Front Office Receptionist will feel that from the first week.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day's bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Notably, the Upington office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Working in Upington

Upington continues to grow as an employment hub in Northern Cape, with within the Upington solar corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Upington cite the location as one of the role's quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Upington.

Your Role

• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Take orders accurately and deliver food and beverages to standard
• Respond promptly to guest requests, complaints and special needs
• Maintain cleanliness in front-of-house and back-of-house areas
• Train casual staff on service standards and SOPs
• Set up rooms, function venues and outlets ahead of guest arrivals
• Maintain the required uniform and presentation standards during all shifts
• Promote menu items, daily specials and loyalty programmes

Candidate Profile

• Sound knowledge of food safety and HACCP principles
• Awareness of tourism grading and quality expectations
• 1-3 years' experience in a similar hospitality environment
• Willing to follow the company's uniform and grooming policy on shift
• Ability to remain calm and gracious under pressure

If most of these boxes are ticked, you are encouraged to put your name forward.