Data Capturer

The purpose of this Data Capturer role is to capture and update client and employee data into the company database accurately and greet all visitors to the office in a friendly and professional manner.

The role is based in Bloemfontein, Free State. Hard work and reliability are noticed and rewarded with real advancement. The team prides itself on professionalism and consistently meeting commitments. The workplace values doing things properly over cutting corners. If you are the right person for this role, apply without hesitation.

Responsibilities

Reception & Client Liaison

• Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.
• Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.

Records Management & Systems

• Maintain both physical and electronic filing systems according to the organisation's file plan and records management policy, ensuring all documents are correctly classified, indexed, and stored for rapid retrieval when requested by management or auditors.
• Ensure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.
• Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information.

Requirements

• Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.
• Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.
• The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.
• A minimum of one to two years of experience in an administrative or reception role within a professional office environment.
• Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.

Qualifications

Higher Certificate in Office Management