Marketing Associate - Mass Market - JHB

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients. Key Purpose To assist in building, maintaining and developing Broker relationships and enhancing the image of Discovery Health and DCS Health Specialists. To support the Mass Market Business Consultants with all sales and marketing initiatives. Areas of responsibility may include but not limited to To liaise with Brokers and their New Business Administrative teams on a regular basis (telephonically and via face to face, external meetings) To promote the brand of Discovery, by always being professional, proactive, innovative and driving quality To ensure that escalated new business queries from the broker are attended to satisfactorily (outside of normal escalation channels) Need to support the BC to manage the new business pipeline, to identify trends and to provide all necessary administrative support to actively increase business activations Need to support BC in identifying sales and marketing initiatives in order to maximise production to achieve a new business target Required to assist BC with training of new employer groups and/or members joining Discovery Health Required to manage new business stock requirements of the broker To assist in the facilitation of corporate marketing events e.g. handling invites / RSVPs etc for road shows, training and other marketing events. Competencies Exceptional planning and co-ordination skills Ability to work on your own with minimal intervention Pro-active and attentive to detail Strong relationship building skills and an ability to adapt to different environments and personalities Ability to adapt to change Strong administrative skills Competent on Word, Excel and PowerPoint Customer focused High level of confidence and results driven Time management is critical NQF 5 (advantageous) RE5 (advantageous) Education and Experience Matric A minimum of 3 years' Discovery Health experience (Scheme & Non-scheme: Vitality, Flexicare & Healthy Company products advantageous) Discovery Health Medical Scheme product knowledge Understanding of the Discovery Health new business process (preferable) MS Office (Excel, Word, Power Point) NQF 5 (advantageous) RE5 (advantageous) Previous CRM experience (advantageous)