Regional Manager- Cleaning Inland

Job Context

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Regional Manager to join a team based at our Head Office. This role reports directly to National Operations Lead, in the Cleaning Business Unit.

Minimum Requirements

Matric Business Management Degree/Diploma or related qualifi cation Minimum of 5 -10 years’ Senior Management experience in the Contract Cleaning industry or related service industry Strong motivational, leadership, organisational and project management skills Excellent financial skills, Budgeting, Cost Management and EBITDA analysis P & L Management experience An innovative approach to problem-solving and strong analytical skills Experience in managing a large workforce (approximately 2,000 people) Advanced Microsoft skills must be competent in Microsoft Word, Excel, PowerPoint and Outlook Excellent verbal and written business communication skills A proven track record of successfully managing client relationships and business operations Ability to work under pressure and manage multiple business disciplines Own Vehicle and valid driver’s license

and temporary staff to meet CustomerSLA

Negotiating and implementing Annual Price Increases as per the SLA and Sectorial Determination

Identify and conclude upsell opportunities within the customer portfolio

Responsible for retention of customer portfolio within set KPIs

Regular customer visits based on a set Call Cycle

Achieving client Retention targets and KPI’s for the Region

Working closely with the onboarding and off-boarding teams with new and lost business within allocated portfolio

Create a Succession Plan for the Region

Ensure on-time Consumable Stock delivery for every site

Managing the Repairs and Maintenance of equipment within contractual terms at every site

Accountable for all Assets within the Region

Manage bad debt within the portfolio to ensure 90 days + is less than 5 % of the total portfolio debtors book

Maintain a high level of staff morale and motivation at all times, through reward and recognition and regular communication

Staff to receive relevant training to perform their function at all times. Identify Talent in line with succession planning.

Set budget and take ownership of the approved budget for the Region

Manage wages for the Region to ensure accuracy and timely processing

Manage wage, chemical and equipment repair costs to ensure profi tability for the Region

Ensure compliance to Health and Safety requirements for all sites