Assistant to the Utilities Manager
Full-time
Craven Cottage CC
Duties:
Utilities & Meter Management:
Conduct electricity and water meter readings across buildings
Capture and populate consumption data accurately
Assist in identifying irregular usage trends
Support generator and backup system monitoring
Assist with reporting to management
Tenant Liaison:
First point of contact for tenant utility-related queries
Assist in resolving electricity and water complaints
Draft professional correspondence to tenants
Communicate planned outages and maintenance schedules
Escalate sensitive matters appropriately
Facilities & Operations Support:
Assist with planned maintenance scheduling
Track breakdowns and response times
Follow up on outstanding repairs
Assist during emergency incidents (power failures, water leaks, etc.)
Compliance & Administration:
Track compliance certificates (electrical, service records, inspections)
Assist during audits and inspections
Interpret utility data and operational reports for management
Ensure tasks are tracked and completed
Requirements:
Grade 12
A formal qualification will be an advantage
At least 3+ years’ experience in property, facilities, utilities or building operations
Proven experience taking electricity and water meter readings
Basic understanding of commercial electricity and water systems
Strong written and verbal communication skills
Proficient in Microsoft Outlook, Excel and Word
Valid driver’s license (essential)
Must be willing to travel between properties
Professional and presentable
Calm under pressure
Detail-oriented and structured
Reliable and accountable
Utilities & Meter Management:
Conduct electricity and water meter readings across buildings
Capture and populate consumption data accurately
Assist in identifying irregular usage trends
Support generator and backup system monitoring
Assist with reporting to management
Tenant Liaison:
First point of contact for tenant utility-related queries
Assist in resolving electricity and water complaints
Draft professional correspondence to tenants
Communicate planned outages and maintenance schedules
Escalate sensitive matters appropriately
Facilities & Operations Support:
Assist with planned maintenance scheduling
Track breakdowns and response times
Follow up on outstanding repairs
Assist during emergency incidents (power failures, water leaks, etc.)
Compliance & Administration:
Track compliance certificates (electrical, service records, inspections)
Assist during audits and inspections
Interpret utility data and operational reports for management
Ensure tasks are tracked and completed
Requirements:
Grade 12
A formal qualification will be an advantage
At least 3+ years’ experience in property, facilities, utilities or building operations
Proven experience taking electricity and water meter readings
Basic understanding of commercial electricity and water systems
Strong written and verbal communication skills
Proficient in Microsoft Outlook, Excel and Word
Valid driver’s license (essential)
Must be willing to travel between properties
Professional and presentable
Calm under pressure
Detail-oriented and structured
Reliable and accountable
Vacancy posted 5 hours ago
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