Tour Consultant
Full-time
Wild Dreams Hospitality
This role suits a seasoned travel professional who knows the South African safari and lodge landscape inside out and can turn a client enquiry into a seamless, unforgettable itinerary. Core Criteria:
- Degree or Diploma in Travel and Tourism or a related field
- 3-5 years experience as a Tour Consultant in South Africa
- Extensive knowledge of South African properties, lodges and destinations
- Solid understanding of tour operations in South Africa, including planning and execution
- Excellent written and verbal English communication skills
- Strong attention to detail, multitasking ability and an independent work ethic
- Own transport required
- Proactive, with a positive and solutions-focused approach
- Engage with clients via WhatsApp, email and phone to manage enquiries, bookings, itineraries and payments
- Prepare and review quotations, negotiate supplier rates and confirm accurate pricing and room configurations
- Coordinate reservations for accommodation, flights, vehicles and activities, confirming bookings and documenting client requests
- Prepare client briefings and verify daily movement files, ensuring bookings and supplier invoices are accurate
- Provide emergency assistance during client travel, manage complaints and refunds, and support the wider sales team with information
- This is a live-out position
- Meals and airtime provided
- 6-day work week: Monday to Friday 8am to 5pm, Saturday 9am to 1pm
Vacancy posted 2 days ago
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