Brand Consultant

When Dermalogica meets skin, skin health is redefined. Dermalogica is the number one choice of skin care professionals and consumers worldwide. Why? Because for over 25 years, we"ve been dedicated to delivering skin health results through education, innovation, and professional recommendation, not through advertising, frilly packaging, promises of miracle cures, or overblown hype. Just as Dermalogica works every day to help skin care professionals reach their highest level of success, the tribe also plays an active role in the community. In January 2011, the Dermalogica Foundation launched FITE - Financial Independence for Women through Entrepreneurship - which aims to help women around the world to start or grow a business through financial assistance and educational programs. FITE works with a number of nonprofit organizations, including Kiva.org, a global microlending Web site that supports entrepreneurs. The Dermalogica Foundation has championed financial independence and educational programs for women and children through the support of local, grass-roots organizations since 1999. All of the organizations, which are non-denominational and are not supported by any other major source of funding, work to improve the lives of women and children through a hand-up, not a hand out. Dermalogica’s support fosters better education, training, materials and services to help women and children achieve financial independence. The Dermalogica Foundation is funded through profits from Dermalogica product sales. For a current list of beneficiaries, please visit Description Dermalogica is looking for a dynamic, high performing individual for the exciting role of Brand consultant within our sales team the Western Cape and surrounds. This is more than a sales role - it's an opportunity to build powerful partnerships, unlock untapped potential, open new doors, and elevate existing accounts to new heights within the professional channel. If you're commercially sharp, relationship-driven, passionate about skin care and a go- getter who thrives on exceeding targets, this is your moment.

RESPONSIBILITIES

The Dermalogica Business Consultant is responsible for driving profitable, sustainable growth across an assigned territory by acting as a trusted commercial partner to customers within the core (professional skin care channel) This role goes beyond order-taking. The Business Consultant is accountable for: Sell-in and sell-out performance New business development - prospecting and securing new business with the portfolio Education and event execution Brand and business standards in trade The BC builds strong, long-term partnerships that grow both the customer's business and Dermalogica's footprint.

KEY ACCOUNTABILITIES

Sales & Commercial Performance Deliver monthly, quarterly, and annual sales targets Drive sell-in aligned to sell-out performance Analyse performance by customer, category, and SKU Share PY, YTD, and trend data with customers to guide decisions Build customer plans focused on growth, profitability, and retention Ensure healthy stock levels, range compliance, and replenishment New Business Development (Critical Focus) Proactively identify, prospect, and convert new doors Build and manage a strong lead pipeline Conduct professional new business presentations and proposals Open new accounts in line with brand standards and strategic criteria Onboard new customers with structured launch plans Achieve agreed new door and revenue targets The BC is expected to consistently feed the top of the funnel and treat new business as a core discipline. Business Consulting & Customer Growth Conduct professional business reviews with customers Identify opportunities in retail, treatments, education, and events Develop quarterly growth plans with key customers Support customers to improve: Sell-out Average basket value Event ROI Treatment and retail conversion Position Dermalogica as a strategic growth partner Education & Event Activation Drive education attendance and utilisation Partner with Education to address performance gaps Build and execute commercially focused events Ensure all events have: Clear objectives Sell-out targets Post-event analysis Brand & In-Store Excellence Ensure brand standards are upheld in all doors Maintain VM, testers, hygiene, and merchandising excellence Execute launches, campaigns, and seasonal initiatives Be the guardian of Dermalogica's professional positioning Territory & Relationship Management Build strong multi-level relationships (owners, managers, therapists, front desk) Maintain consistent call cycles and visit frequency Manage time and territory effectively Log activity, opportunities, and outcomes accurately on sales CRM Follow through on all commitments

SUCCESS LOOKS LIKE

Consistent achievement of sales and new business targets Growing, profitable, and engaged customer base Strong new door pipeline at all times Customers view the BC as a business partner, not a rep No surprise gaps at month-end High standards of professionalism, preparation, and execution

CORE COMPETENCIES

Commercial & Strategic Strong numerical understanding Able to translate data into action Plans, forecasts, and prioritises effectively New Business Hunter Mentality Confident cold calling and prospecting Comfortable with rejection and follow-ups Strong presentation and closing skills Self-driven and opportunity-focused Relationship Builder Builds trust quickly Influences at all levels Handles objections with confidence and professionalism Execution Focused Consistent, disciplined, and accountable Strong follow-through Manages multiple priorities effectively Brand Ambassador Professional presence Passion for skin health and education Represents Dermalogica with credibility and care

EXPERIENCE & SKILLS

Proven experience in field sales / business development Track record of new business acquisition 2-3 years Experience in professional beauty, medical aesthetics, FMCG, or pharmaceutical sales (advantageous) Strong presentation and negotiation skills Comfortable working with targets, data, and CRM systems Valid driver's license and ability to travel within territory

BEHAVIOURAL COMPETENCIES

Takes ownership of results Prepares before every call Uses data to guide conversations Seeks solutions, not excuses Consistently prospects for new business Acts with integrity, resilience, and commercial curiosity