Compliance Officer

The Hello Group exists to create game-changing integrated consumer and business services for migrant and marginalised communities. Our services are co-created to be low cost, easily accessible and amazingly simple to use with technology at the very core. By constantly evolving for consumers and resellers we maintain market leadership and entrench the Hello Group within the fabric of our communities. We know we have succeeded when we are the dominant telecom, financial, business, travel, and media service provider within our target markets, very few people leave us for the competition and we get more new customers from referrals than from active selling. Hello. To a better future.Description Hello Group is seeking to appoint a diligent, detail-oriented Compliance Officer to support the Compliance Manager and AMLRO in ensuring the business meets all regulatory, statutory, and internal policy requirements. The successful candidate will assist in monitoring, reporting, customer due diligence, transaction monitoring, and general compliance oversight across our operations. Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology. What Hello Group Offers Onsite Barista - Because life's too short for bad coffee! Exciting Team Events - Work hard, play harder! Teambuilding Activities - Get to know your teammates beyond the screen! A Culture That Feels Like Family - No corporate robots here—just real people doing great things! A Top-Notch Office Space - Where inspiration meets innovation. Duties and Responsibilities Conduct customer due diligence and enhanced due diligence reviews. Monitor transactions and customer behaviour for potential suspicious activity. Prepare and submit regulatory reports to the Financial Intelligence Centre (FIC), including SAR/STR filings and related supporting documentation. Assist with the preparation and submission of other regulatory responses (e.g., Section 27, Section 32 requests and South African Reserve Bank requests). Perform sanctions, PEP, and adverse media screening and escalate matches appropriately. Maintain accurate and up-to-date compliance records and audit trails. Support in policy and procedure implementation, reviews, and updates. Assist in staff compliance training and awareness initiatives. Liaise with internal teams to address compliance queries and findings. Support ongoing monitoring of regulatory changes and ensure internal alignment. Participate in internal compliance testing and risk assessments. Minimum Requirements Skills & Competencies Understanding of AML/CFT requirements, FICA and relevant regulatory frameworks will be beneficial. High attention to detail with strong analytical and investigative skills. Ability to work under pressure and meet deadlines. Clear and professional communication skills (written and verbal). Strong time management and organisational skills. Ability to work independently and collaboratively. Qualifications & Experience Relevant qualification in Compliance, Risk, Finance, or related discipline. 1-3 years' experience in a compliance, financial services, or regulatory environment. Experience with AML/CTF monitoring, reporting, and FIC submissions. Remittance or Banking experience. Closing Date 2026/11/17