Learnership - Short Term Insurance

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients. Key Purpose of the role To support the building of solid relationships with DFC (tied agency distribution force) and DCS (independent advisors) Franchises and their Consultants and Brokers. To provide these entities with support including product, industry knowledge and technical training. To further assist with servicing, marketing tactics and training in order to drive new business. To also assist with portfolio analysis in an attempt to ensure portfolio growth and to report on potential portfolio risks to relevant parties. Areas of responsibility may include but not limited to Provide full technical and training support on: Product Processes Insure Operating Platforms Technical system queries Provide assistance with escalated enquiries Assume accountability for first time resolution of escalated queries across administration, claims and new business platforms Escalate any trends in the business that may impact sales to the Head of Strategic Initiatives and Business Development and other relevant business heads Set up a reoccurring visitation calendar and visit client offices, Business Consultants and brokers in line with the visitation calendar Personal Attributes and Skills Communication - written and verbal Basic MS Office Proficient in written and spoken English Exceptional analytical, problem solving and research skills Creative thinking A drive and commitment to exceed expectations Reliability and dependability - can be counted on A passion for personal development and growth with a high learning potential A commitment to excellence Treat others with care, dignity, and respect Education and Experience Grade 12 is essential. Maths (Minimum Level 4 - 50%) English (Minimum Level 4 - 50%) Maths Literacy (Minimum Level 5 - 60%) 2nd language (Minimum Level 4 - 50%) Incomplete tertiary studies will be advantageous Specific Requirements: Not be engaged in post Matric studies or formal employment; Not have completed any previous Learnership. Be between the ages of 18 and 30 years; Have effective communication skills in the written & verbal English language; Possess basic computer skills mainly MS Excel & MS Outlook Must have a valid South African driver's license Only South African candidates by birth will be considered