Senior Product Manager (Western Cape)

Tech-forward innovation leaders in the informal retail market. Through our FLASH Business platform, we strive to empower our Traders with a wide range of products and offer unrivalled convenience for consumers. Our retail infrastructure has enabled a money cycle thats enriching informal communities and provides a platform for safe, easy, convenient transactions for all, while were proud to boast the largest Trader network in Africa. Our dedication to #MakingLifeEasier sees us on the forefront of our industry, which shows in our ambition and market penetration. From tech, to marketing, and sales, weve employed to match that ambition, and look to keep doing so into the future with exciting plans always on our horizon. While were dedicated to our local markets, weve begun expanding abroad with new opportunities being grasped in the formal retail market across other African countries UK, Europe. Description

RESPONSIBILITIES:

Develop and implement product strategy and roadmaps: Define and execute a product strategy aligned with business goals and market demands. Oversee the creation and execution of comprehensive product roadmaps. Drive product innovation by identifying and capitalising on emerging market opportunities Cross-functional Team Leadership Work with cross-functional teams to ensure cohesive and timely product development. Collaborate with design, engineering, and marketing teams to deliver high-quality products. Ensure compliance with legal and financial regulations across all product initiatives. Product Lifecycle Management Manage the entire product lifecycle from concept to launch and post-launch optimisation. Make data-driven decisions to enhance product features and improve performance. Lead product launches, ensuring alignment with business objectives and market readiness. Stakeholder Management Engage with senior leadership to communicate product vision, strategy, and performance. Manage stakeholder expectations and foster strong relationships across the organisation. Present product updates and strategic initiatives to executive teams and key stakeholders. Mentorship & Development Mentor and guide junior and associate PMs, providing feedback and support. Lead training sessions to share knowledge and best practices with the broader team. Foster a culture of continuous improvement within the product management team. We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values. Requirements

REQUIRED KNOWLEDGE / TECHNICAL SKILLS:

Extensive experience in leading strategic product initiatives and managing complex product lifecycles in Fintech. Deep understanding of South African market dynamics, customer behaviour, and competitive analysis within the financial services industry. Advanced experience and expertise in integrated fintech ecosystems, including in-depth knowledge of APIs and Swagger, with a strong track record of successfully managing complex projects. Proven ability to drive product innovation, optimise product performance, and ensure alignment with business objectives. Strong track record of making data-driven decisions and resolving technical, functional, and business issues. Experience in mentoring junior PMs and fostering a culture of continuous improvement and learning. Advantageous Knowledge & Experience Experience in spearheading innovation initiatives and driving digital transformation within a Fintech environment. Advanced knowledge of global Fintech trends, emerging technologies, and regulatory landscapes including POPIA, FSCA, FICA, RICA etc. Proven success in managing complex stakeholder relationships and influencing executive-level decision-making. Familiarity with advanced financial technologies and their application in product development. Experience in leading cross-functional teams through major product pivots, mergers, or acquisitions.

COMPETENCIES / ATTRIBUTES:

Product Strategy & Research: Defines and drives overarching product vision, aligning it with Flash organisational goals and adapting strategies based on large-scale market research and feedback. Performance & Analytics: Uses advanced analytics to improve product performance, translating complex data into strategic insights and recommendations for senior leadership. Market Segmentation & Positioning: Leads strategic market segmentation, competitor research, and positioning efforts, ensuring alignment with long-term business objectives and market dynamics. Roadmaps & Requirements: Oversees and balances strategic product roadmaps, facilitating cross-functional collaboration to gather and prioritise complex requirements aligned with business goals. Launch & Operational Support: Crafts sophisticated go-to-market strategies, managing the full product lifecycle, while ensuring operational readiness, risk mitigation, and continuous process improvements post-launch.