eProcurement Officer

eProcurement Systems Administration & Governance

• Maintain vendor, item and contract-related master data within D365 and associated procurement systems.
• Ensure procurement workflows and approval hierarchies remain compliant with company policies and delegated authority structures.
• Monitor procurement system performance and identify opportunities for optimisation.
• Investigate and resolve procurement data and workflow exceptions.
• Support system enhancements, testing and deployment activities.
• Drive continuous improvement initiatives that enhance procurement efficiency and user experience.

Supplier Digital Enablement & Vendor Collaboration

• Coordinate supplier onboarding and activation within the D365 Vendor Collaboration platform.
• Facilitate supplier user setup and access management in conjunction with Group IT.
• Deliver supplier training and onboarding support to maximise system adoption.
• Monitor supplier engagement and transaction activity.
• Assist suppliers with resolving system-related queries and transactional issues.
• Identify and escalate recurring system issues and improvement opportunities.
• Support procurement digitisation initiatives that strengthen supplier collaboration and operational efficiency.

Procurement Data Management & Governance

• Maintain high standards of procurement data integrity, completeness and accuracy.
• Conduct regular master data audits and cleansing activities.
• Ensure data governance controls are applied consistently.
• Support compliance reviews and procurement audit requirements.
• Maintain electronic procurement records in accordance with company governance standards.

Procurement Reporting & Analytics

• Generate accurate procurement reports, dashboards and management information.
• Analyse spend, supplier and compliance data to identify trends and opportunities.
• Produce regular KPI and operational reports for procurement leadership.
• Support business decisions through data-driven procurement insights.
• Develop and maintain reporting templates and analytical tools.

Stakeholder Support & Training

• Provide first-level support to procurement users and operational stakeholders.
• Conduct user training on procurement processes and systems.
• Promote correct utilisation of procurement platforms and workflows.
• Maintain positive working relationships with Procurement, Operations, Finance, IT and suppliers.
• Support change management initiatives associated with procurement technologies.

Strategic Procurement Support

• Support sourcing, tender and contract administration activities.
• Assist with supplier evaluations and sourcing analysis.
• Conduct market and supplier research when required.
• Contribute to procurement transformation initiatives and special projects.
• Provide analytical support to category management and strategic sourcing activities.

• Strong analytical and critical thinking skills.
• High attention to detail and accuracy.
• Effective planning, organisation, and stakeholder engagement.
• Strong customer service orientation and ability to work collaboratively across teams.
• Results-driven with a continuous improvement mindset.

Essential

• 3–5 years' experience in Procurement, Supply Chain Administration, eProcurement or ERP system administration
• Experience working with Microsoft Dynamics 365 (D365) or equivalent ERP systems
• Experience in procurement data management, workflow administration and reporting
• Exposure to Procure-to-Pay (P2P) processes and procurement governance controls

Advantageous

• Facilities Management, Services or Multi-site operational environment experience
• Supplier onboarding and digital procurement implementation experience
• Spend analysis and procurement reporting experience