Bookings Clerk
Full-time
ARCS
Key Responsibilities:
- Schedule customer service and repair bookings.
- Answer incoming calls and assist customers professionally.
- Confirm appointments and follow up with customers.
- Maintain accurate booking records and workshop schedules.
- Liaise with the Service Department to ensure efficient workflow.
- Provide excellent customer service.
- Perform general administrative duties within the service department.
- Grade 12 (Matric).
- Previous experience as a Bookings Clerk or in a customer service/administration role within a motor dealership will be advantageous.
- Excellent communication and telephone skills.
- Strong administrative and organisational abilities.
- Computer literate (MS Office; dealership management system experience advantageous).
- Ability to work well under pressure in a fast-paced environment.
- Professional, well-presented, and customer-focused
Vacancy posted 2 days ago
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